Executive-operations (Key account manager)
Aegis Customer Support Services Private Limited (Startek)
Total years of experience :4 years, 3 Months
• Provided daily growth support to Flipkart sellers, boosting sales and satisfaction.
• Sharing weekly and joint business review with sellers, identifying areas of improvement and implementing strategies to optimize performance.
• Effectively tracked seller growth percentage on a weekly and monthly basis, ensuring alignment with company SOPs and targets.
• Build strong rapport with sellers, addressing concerns and improving satisfaction.
• Proactively focused on retaining sellers by emphasizing the value of our services and facilitating resubscription at the time of their service expiration.
• Ensuring minimal dropouts and maintaining a strong seller base.
•Preparation of adjudication orders, notices and summons within strict deadlines.
•Efficiently managed e-office tasks, including include letter dispatch and receipts.
•Maintained meticulous records, facilitating easy information retrieval.
•Successfully coordinated official events, ensuring smooth execution
•Consistently exceeds daily MBBS and Para medical admission targets through effective student pitches.
•Received recognition for surpassing monthly admission quotas.
•Increase student interest and enrollment by implementing innovative engagement strategies.
•Build strong rapport with students, addressing concerns and improving satisfaction.