system administrator
Almeera
Total years of experience :7 years, 8 Months
working as a system administrator with 9.3 years of experience in multiple organization
Location Doha, Qatar
Roles & Responsibilities
•Handling Complete User Management processes
•VPN connectivity management
•Management of Biometric
•Management of PBX
•Management of Door access
•Management of CCTV
•Management of complete networking devices such routers, access points, switches, firewalls
•Management of printers, scanners etc
Roles & Responsibilities
•Handling Complete User Management processes such as user ID creation, Mailbox Creation deletion, modification, Group policy management etc.
•Systems to update with latest security patches.
•Regular AD cleanup activity which includes user review, stale account monitoring
•Worked with Installation & Configuration of RAID technology - configured RAID 0 / RAID 1 / RAID 5 / RAID 6/ RAID 10 with global hot spare as well as dedicated hot spare
•Installation and configuration of applications such as mega RAID storage manager, IBM system director agent, VNC viewer, Kaspersky.
•Configuration of IMM port
•Monitored servers with the help of IMM \{which includes sever health, alarm alert, other hardware issues, etc.\}
•Worked with IBM, HP, Sun & Lenovo servers - model: system x3550M4, system x3650M2, system x3650M3, system x3650M4, system x3600 etc. Lenovo server model: system x3650M5
•Installation and configuration of hard disk
•Swapping / changing of hard disk in case of damage on production server
•Worked with Backup application such as Symantec exec 14/15/21 & Veaam v9.5
•Worked with Veaam Backup version 9.5 - which includes updating of tape details, Generating Log report, monitoring of backup jobs regularly and restoration
•Worked with IBM Tape library: IBM 3573-TL A.60 - which includes removal of tapes, changing of tapes and Requisition of tapes for reuse according to the Retention policy
•Installation and Configuration of Hyper-V server and monitored replication health
•Troubleshooting issues related to Hyper V replications
•Installation of server in the rack
•Worked with UPS like BORRI-15KVA \{Model B8031fxs\} APC, Liebert GXT, Fiskars power system, Eaton RT
•Monitoring of server room temperature with the help of censor which is connected through SNMP port in UPS
•Installation and configuration of NAS devices
•Worked with NAS devices such as \{EMC2, Lenovo, Iomega\} model 1X4-300d
•Worked with Kaspersky antivirus
•Monitoring room temperature of data center, cleaning dust from the server HDD and generating report for the same
•Worked in data center - which includes monitoring, Managing, Maintaining & Data transfer
•Monitored Disaster recovery site for replication to production site with the help of
Double Take software version 7 for remote site
•Worked with POS machines which includes regular checkup of SQL Database
•Worked with Network Monitoring application such as Solar winds
•Installations & Configuration of SQL server
•Worked with Microsoft ERP software’s like Dynamics AX 2012 and dynamics
Navision
•Asset inventory update
•Worked with google Stratozone assessment tool for migration project
•Worked with azure assessment for migration project
•Worked with OpenText as document management system & invoice management system
Roles & Responsibilities
•Trouble shooting Issues related to sync for One Drive for business
•Trouble shooting issues related to sharing of documents
•Trouble shooting issues related to document collaboration such as check In and check Out
•Issues related to creation Intranet team site
•Issues related to permission
•To resolve the issue raised by the end-user as per the given SLA.
•Issues related to PITR \[point in time restore\]
•Installation of windows Vista, windows 7, windows 8/8.1, windows 10.
•Installation, Configuration and troubleshooting of MS Outlook 2007 / 2010 / 2013.
•Anti - virus update and monitoring.
•Update Systems with latest security patches.
•Data Security, Backup & Recovery.
•Providing better support to the end users.
•Trouble shooting Issues related to MS office 2013 / 2016
•Viruses Removal, up gradation of computer hardware components for good performance.
•Giving Remote Support to user with the help of Log Me In Rescue
•Day to day proper updating of the tickets raised by the users in the provided ticketing tool which is CRM
Completed diploma in the year 2013 with 74%
Completed HSC in the year 2010 with 69%
Completed SSC in the year 2008 with 60.46%