MOHD JISHAN

VIOP enginer at In Ericsson India Global Services Pvt. Ltd

• India
• March 2009 to September 2009

Sr. Network Engineer at Techmahindr

• United Arab Emirates
• to

Analysing VoLTE or IMS/SIP logs and trouble shooting and debugging VoLTE or IMS/SIP issues with help of Wireshark. Capable of code tracing and modifying for VoLTE or IMS/SIP.
• Handling of call related issue of IMS at SBC level and co-ordination with Google engineering Team for analysis
•VOIP & IMS Nodes for Client Google
•Customer Complaint Handling and and analysis with help of wireshark trace
• Handling Google products like Ads Telephony, Google Voice, Project Fi & Speak Easy .
•Performed VoLTE End to End Testing and log analysis for the failure causes.
• Monitoring and maintenance of all the Performance parameters (Like ASR, ACD, PDD) for ILD Network.

Audit at Nokia-Siemens Networks Pvt. Ltd. (Dec toMar)

• to

Health Monitoring of Nodes
•Fault management(L2) & Alarm Monitoring(L1) of MSC, HLR’s, Media Gateways,
•Monitoring the implementation & operation of SMSC on Linux platform, and recommendations on an ongoing basis with customer Team
•Achieve & maintain the Radio Network Performance as per the contracted KPIs (Accessibility, Retain ability, Mobility & Service Integrity
•Raising tickets for any network degradation issues like Hardware fault, Transmission Issue, Site Congestion Issue, Coverage issue, Call drop Issue, Call Setup Issue
•Escalation according all service failure as per network operation escalation process.
•Provide a fully available voice network to the highest quality standard.
•Managing customer complain for low throughput & Monitoring Degraded Cells/Sleeping Cells.
•Preparation of Weekly, Monthly