Operations and MIS Incharge
Dependo Logistics Solutions Pvt Ltd
مجموع سنوات الخبرة :9 years, 8 أشهر
- Lead a team of 20+ executives to achieve success through dedicated leadership and collaboration.
- Managed last-mile operations, ensuring timely delivery for orders valued at INR 150 million per month and achieving a delivery success rate of 98%.
- Effectively managing daily cash handling and reconciliation approximately INR 1.5 million.
- Achieve and maintain 100% TAT fulfilment of all warehouse activities, Inward of stock, processing of Orders and Dispatch them on Time.
- Taking care of Hub Operation and ensure 100% delivery to customers.
- Working on Display Standard & FIFO maintenance for better picking.
- Ensuring timely coordination with the sales team to facilitate smooth and punctual order deliveries.
- Collaborated with cross-functional teams to resolve delivery-related issues and provide exceptional customer service.
- Focused on cost optimization by maximizing the efficient utilization of vehicles.
- Prepare daily inward, dispatch, and RTO, MIS reports on regularly and share with management.
- Directly involved with dispatching routing and tracking of order delivery.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Managed and optimized end-to-end production processes, ensuring seamless operations.
- Maintained 100% quality control measures to deliver top-notch apparel products.
- Source fabrics, materials, and accessories from reputable suppliers in the market.
- Led production planning and scheduling, optimizing resource utilization.
- Managed inventory levels and optimized stock levels for cost savings.
- Cultivate and maintain strong supplier relationships to ensure timely receipt of materials.
- Conduct a comprehensive analysis of order fulfilment particulars, inclusive of product costs and pricing structures.
- Analyse overall budgets and implement cost optimisation initiatives.
- Formed and sustained strategic relationships with clients.
- Managed vendor relationships and coordinated supply chain activities.
- Maintained vehicle placement report and P&L report regularly.
- Monitoring, recording, and enhancing vehicle performance for optimal efficiency and reliability.
- Make daily MIS reports and share them with their management.
- Achieved cross-border shipment with 98% proof of delivery (POD) within the time frame.
- Negotiate contracts and service agreements to optimize fleet operations.
- Establish key performance indicators (KPIs) and regularly analyse transportation performance.
- Established and nurtured vendor and supplier relationships, negotiating contracts payment terms.
- Collaborate with vendors to ensure on-time deliveries and resolve any operational issues.
- Handle fleet management in intercity operations in pan-India.
- Maintain strong relationships with vendors and suppliers to negotiate rates, contracts, and payment terms.
- Increase max vehicle source for sale or peak time for E-commerce companies for Ad hoc vehicles.
- Monitoring shipments, costs, timeline, and productivity.
- Maintain monthly leased vehicles and Ad hoc vehicles for billing.
- Follow up with the transporter for Proof of Delivery (POD) promptly.
- Weekly and monthly meetings with transporter/vendors to discuss issues and improvements.
- Identified and established KPIs to improve team efficiencies and operations strategies.
- Monitored day-to-day cab tracking for pick-up and drop management.
- Maintained daily, weekly, and monthly MIS reports and shared them with management.
- Ensure that all fleets are GPS compliant during pick up and drop.
- Make sure all transport vehicles are maintained and properly serviced.
- Efficiently manage a team of drivers and vendors.
- Managed day-to-day transport operations and ensured OTA & OTD as per defined SLA.
- Identified opportunities to reduce costs and improve productivity.
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