Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Mohd Mazhar, customer support associate

Mohd Mazhar

customer support associate·Tech Mahindra

India

Bachelor's degree, computer application and commerce

Work experience

Total years of experience: 1 years, 7 months

customer support associate

September 2023 - March 2025

Tech Mahindra

Hyderabad, India

September 2023 - March 2025

communication and problem-solving skills. Handled customer inquiries, resolved complaints, maintained customer satisfaction, and supported daily operations in a fast-paced BPO environment.
Handled customer queries through calls, chat, and email professionally.
Provided quick and effective solutions to customer issues and complaints.
Maintained high customer satisfaction and communication standards.
Managed customer accounts and updated information accurately in the system.
Worked with team members to achieve daily targets and service goals.
Improved problem-solving and communication skills in a fast-paced environment.
Followed company policies and ensured quality customer service at all times.

Company industry:
Call Centers & Customer Care Outsourcing

Customer Support Associate

September 2023 - March 2025

Tech Mahindra

Hyderabad, India

September 2023 - March 2025

+ Provided customer-focused support and guidance for insurance policy
processes and pending requirements.
+ Managed customer cases and maintained accurate follow-up records using
spreadsheets and CRM tools.
+ Coordinated medical test scheduling with healthcare providers to ensure
timely policy processing.
+ Delivered professional customer communication in English and Hindi to
improve customer satisfaction.
+ Analyzed operational trends and prepared reports using Google Sheets to
support process improvement.
+ Collaborated with internal teams to resolve escalations and improve service:
quality standards.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Education

osmania university

August 2023

August 2023

Bachelor's degree, computer application and commerce

India

Sai Vikas Degree College

January 2023

January 2023

Bachelor's degree, Accounting

India

Sri Sai Vikas Degree College

January 2023

January 2023

Bachelor's degree, computer application

India

Nooria Junior College

January 2020

January 2020

High school or equivalent, Commerce

India

Nooria Junior Coll

January 2020

January 2020

High school or equivalent, Commerce

India

Loyola Model High School

January 2018

January 2018

High school or equivalent, Secondary Education

India

Loyola Model High school

January 2017

January 2017

High school or equivalent, Secondary Education

India

Skills

Customer Support
Expert
Customer Support
Expert
Accounting
Expert
Accounting
Expert
Multitasking
Expert
Multitasking
Expert
MS Office tools
Expert
MS Office tools
Expert
Cashier
Expert
Cashier
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Receptionist
Expert
Receptionist
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
CASE MANAGEMENT
Intermediate
CASE MANAGEMENT
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate

Languages

Hindi

Expert

English

Expert

Hobbies and interests

Be work on time, handle every situation in politely, listening music