Customer Sales & Services Officer
Cathay Pacific Airways
Total years of experience :14 years, 6 Months
• Dealing with corporate clients arranging there staff travel
• Making sure that there Ad-hoc is valid and renewed on time
• Maintaining good rapport and customer service
• Reconciling airline accounts with their accounts on regular intervals
• Making sure that the relation between airline and client is bonded
• Making sure that the client is being served from every possible means
• Maintaining record of corporate passengers travelling daily on daily basis
• Preparing monthly corporate invoices for claiming the payment
• Preparing fares list of competitors to make it more competitive when required