mohd raheez

■ Drive corporate revenue growth by managing a diversified key-account portfolio through
strategic prospecting, relationship-building, and structured retention programmes.
■ Collaborate with Revenue Management to optimise pricing, inventory allocation, and yield
strategies aligned with market demand and KPIs (RevPAR, ADR, occupancy).
■ Execute proactive B2B sales — client calls, site inspections, roadshows, networking — to
identify and convert new corporate opportunities.
■ Develop tailored corporate rate agreements; coordinate with GM and on-property teams for
seamless client delivery and repeat business.
■ Maintain CRM pipeline integrity, track conversion metrics, and produce accurate weekly
revenue forecasts for senior leadership.

site to drive and
■ Developed short-cycle sales action plans aligned with hotel revenue brand

■ Generated qualified B2B leads across a multi-property cluster via market research, digital
outreach, trade events, and networking.
■ Achieved strong lead-to-booking conversion through persuasive presentations, structured
follow-up, and effective rate negotiation.
■ Maximised ADR and RevPAR by upselling room categories, F&B; packages, and ancillary
services; produced accurate group quotations.

■ Conducted B2B meetings (virtual and in-person) to identify client needs and present tailored
accommodation, MICE, and corporate rate solutions.
■ Built new-business pipeline through strategic cold outreach, trade exhibitions, and trust-based
relationship management.

■ Supervised front-desk operations: check-in/check-out, room assignments, billing accuracy,
and PMS-based payment processing.
■ Converted upselling opportunities at point of arrival — room upgrades and F&B; packages —
contributing to incremental ancillary revenue.
■ Coordinated with Housekeeping, Concierge, and F&B; to fulfil VIP guest requests and drive
prompt service recovery.

■ Managed daily cash operations, financial reconciliation, documentation, and B2B client
communication support.