Retail supervisor
Ajmal Perfume
Total years of experience :13 years, 1 Months
The main responsibility includes proper function of front
and back operations of store which
Includes maximum revenue generation with customer
satisfaction and while maintaining the
Standard and good employee relations.
Job Profile:
• Ensure sales performance and growth of the Exclusive
Brand Outlets and Multi Brand Outlets.
• Ensures growth of sales target are achieved and
maximized ROI
• Responsible for forecasting, inventory control and
meeting profitability goals.
• Handle issues; settle any grievances of customers
hand to hand.
• Ensure that right stock is available at the right time at
the right place by proper planning and analysis.
• Supervise sales associate performance and evaluate
their performance.
• Training and development of subordinate staff to
increase the sales and reduce stock loss from the floor.
Receive payment by cash, cheque, credit cards,
vouchers or automatic debits.
• Issue receipts, refunds, credits, or change due to
customers.
• Greet customers entering establishments.
• Maintain clean & Orderly Checkout Areas.
• Resolve customer complaints.
• Answer customer’ questions, & provide information on
procedures or policies.
• Weigh items sold by weight in order to determine
prices.
• Calculate total payments received during a time period,
and reconcile this with total sales.
• Compute & record of total transactions.
• Process merchandise return & exchanges.
• Pay company bills by cash, vouchers, or checks.
Shopper stop, Gurugram
Job Profile: -
• Greeted customers warmly, acknowledging regular
clientele, and encouraging price saving promotions and
new products.
• Increased sales with excellent customer service levels
and developed good relationships with regular
customers
• Participate in monthly business review meetings and
share
• Proactive and able to use initiative with a `common
sense` approach to solving problems. Taking the
initiative, especially when it comes to dealing with
customers.
( india )