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Mohd Shadab, Sr. Associate-Quality

Mohd Shadab

Sr. Associate-Quality·Tech Mahindra,

India

Master's degree, Statistics

Work experience

Total years of experience: 10 years, 1 months

Sr. Associate-Quality

September 2021 - Present

Tech Mahindra,

Noida, India

September 2021 - Present

• Conduct quality checks on content moderation and evaluate responses for relevance, consistency, and
compliance
• Lead RCA (Root Cause Analysis) sessions to reduce quality lapses and improve audit accuracy.
• Provide feedback to raters, monitor adherence to client guidelines, and support performance improvements
• Document audit findings and help streamline training efforts for quality enhancement.
• Statistical reporting, performance monitoring, or quality improvement tied to statistical analysis
• Designed calibration processes and administered knowledge tests to boost accuracy
• Evaluate moderation decisions for accuracy, consistency, and adherence to guidelines
• Prepare detailed reports on quality performance metrics, including accuracy rates, error trends, and
improvement areas
Company industry:
IT Services

Data Coordinator and Analyst

February 2021 - August 2021

Sattva Media and Consulting Pvt. Ltd.

Bengaluru, India

February 2021 - August 2021

• Coordinated field studies related to healthcare and education in underrepresented regions
• Designed evaluation tools for data collection and monitored survey implementation across multiple states
• Trained regional field staff and ensured data quality via spot-checks, call validations, and cross-verifications
• Analyzed data to generate actionable insights for non-profit and CSR clients
• Conducted quantitative and qualitative data analysis and ensured data quality
• Development and implementation of field protocols and procedures and survey, including field, data quality,
pilot testing, and production of progress reports.
• Recruiting regional data collectors and facilitating the process of onboarding
• Providing project base training to the data collectors
Company industry:
Business Consultancy Services

Quality Analyst

January 2020 - January 2021

Bharat Industries

Khurja, India

January 2020 - January 2021

• Supervised production processes, ensuring compliance with quality standards and enhancing operational efficiency.
• Trained new team members on data analysis techniques and quality assurance protocols, fostering a culture of continuous improvement.
• Engaged with clients and stakeholders to promote data-driven insights and solutions, enhancing product visibility and market reach.
• Developed and documented data quality control procedures, ensuring accuracy and consistency in reporting and analysis.
• Leveraged analytical tools to identify trends and drive process improvements, contributing to informed decision-making and strategic planning.
Company industry:
Automotive Dealership & Distributor

Quality Assurance

May 2016 - December 2019

Rashtriya Metal Industry Limited,

Valsad, India

May 2016 - December 2019

• Conducted training sessions on statistics and statistical process control for APQR teams.
• Conducted inspections and tests on raw materials and finished products to ensure they meet
established quality standards
• Delivered training on statistical process control and implemented tools for root cause analysis.
• To monitor production processes to maintain product consistency and quality
• Maintaining detailed records of quality inspections, test results and any non-conformities
• Prepared detailed reports on quality performance and proposed solutions to management.
• Collaborated with production teams to implement preventive and corrective actions to mitigate defects.
• Responsible for writing, monitoring, executing and evaluating application test with industry standard
testing tools
Company industry:
Industrial Production

Education

Aligarh Muslim University

June 2014

June 2014

Master's degree, Statistics

India

Aligarh muslim university AMU aligarh

May 2014

May 2014

Master's degree, Statistics And Computer Science

India

GPA (percentage): 61%

GPA (percentage): 61%

statistics
View attachment

Aligarh Muslim University

June 2010

June 2010

Bachelor's degree, Computer Science And Statistics

India

GPA (percentage): 67%

GPA (percentage): 67%

major hons degree of masters in statistics.

Aligarh Muslim University

January 2010

January 2010

Bachelor's degree, Statistics

India

Skills

Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Team Building
Expert
Team Building
Expert
SQL
Expert
SQL
Expert
Tableau
Expert
Tableau
Expert
Machine Learning
Expert
Machine Learning
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Team Building
Expert
Team Building
Expert
SQL
Expert
SQL
Expert
Machine Learning
Expert
Machine Learning
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
SOFTWARE QUALITY MANAGEMENT
Intermediate
SOFTWARE QUALITY MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY & COMPUTING SERVICES
Intermediate
INFORMATION TECHNOLOGY & COMPUTING SERVICES
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
STATISTICAL ANALYSIS
Intermediate
STATISTICAL ANALYSIS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CLINICAL RESEARCH COORDINATION
Intermediate
CLINICAL RESEARCH COORDINATION
Intermediate
Root cause analysis
Expert
Root cause analysis
Expert
defect tracking
Expert
defect tracking
Expert
process improvement (KAIZEN)
Expert
process improvement (KAIZEN)
Expert
Quantitative and qualitative data analysis
Expert
Quantitative and qualitative data analysis
Expert
statistical process control
Expert
statistical process control
Expert
SOP, APQR Preparation
Expert
SOP, APQR Preparation
Expert
Data Collection and Validation
Expert
Data Collection and Validation
Expert
Primary and Secondary Research
Expert
Primary and Secondary Research
Expert
Survey Design & Data Collection
Expert
Survey Design & Data Collection
Expert
Data Cleaning, Sorting and Visualization
Expert
Data Cleaning, Sorting and Visualization
Expert
Performance monitoring
Expert
Performance monitoring
Expert
workflow optimization
Expert
workflow optimization
Expert
error analysis
Expert
error analysis
Expert
Training, On-boarding, and mentoring team members
Expert
Training, On-boarding, and mentoring team members
Expert
Internal QA Dashboards
Expert
Internal QA Dashboards
Expert
Tableau
Intermediate
Tableau
Intermediate
MySQL
Intermediate
MySQL
Intermediate
MiniTab
Expert
MiniTab
Expert
R Software
Expert
R Software
Expert
MS Excel
Expert
MS Excel
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Hindi
Native Speaker

Training and Certifications

Certifications
power BI
online
Jun 2025
Training
SQL
social prachar
Mar 2020

Hobbies

  • doing courses, reading