Warehouse & Logistics Manager
DSV
مجموع سنوات الخبرة :16 years, 10 أشهر
• Reporting to the Director of KSA.
• 100% responsible for warehouse Inventory, dealing with customer (BAT-Arabia), local transportation, Operational work, Team handling & maintenance work etc.
• Responsible for Day to day activities i.e. INBOUND, OUTBOUND & local order’s delivery by dedicated Dyna or trailer.
• Confidently able to resolve all the queries raised by the customer (BAT-Arabia).
• Managing stock as per FIFO & LIFO and as per the SOPs.
• Successfully able to maintain 5S within the Warehouse to meet the company expectations.
• Enthusiastically able to schedule the daily global count and give 0 variance in monthly Audit.
• Tracking on daily, weekly & monthly trips of the dedicated Dyna or trailer.
• Responsible for monthly KPIs report and shared on time with the Key account manager.
• Expertise in tracking market dynamics and drawing inputs to realign tactics/strategies to counter
• competition & identify key accounts to secure profitable business for the products in new markets.
• Handled Delhi Sephora stores having 30different brands of cosmetics, skin care & body care.
• Major responsibility involving marketing of products and identifying new products, driving sales team for retail and institutions across various cities, handling branch operations including Import related activities.
• Responsible for creating, developing & managing the marketing strategy of the company.
• Involved in inventory planning and optimized allocation of fast moving merchandise as well as controlling shrinkage and supervising Visual Merchandising in the Store to assure the best VM for department, windows, focal point as well as frequently changing the display of visuals and signages.
• Implementing sales promotional activities as a part of market development & brand building effort while ensuring error free implementation of SOP.
• Preside as the head for the recruitment, training and management sessions of the staff to look their professional growth and display skills.
• Handling cash, sales and stock reports as a part of daily closings while managing the expenses of the showroom while maintaining the daily and monthly accounts ledgers and Managing shrinkage, in stock level management with proper flow of non-moving to fast moving track record.
• Analyzing area/market potential & accordingly planning and implementing marketing activities & plans.
• Supervising various activities including visual display & visual merchandising assortment or display within the store to attract more/ new footfalls.
• Providing assistance in creating market specific promotional campaigns, finding new ways of securing more potential customers; increasing the market visibility of the company.
• Developing pricing strategies, balancing firm objectives and customer satisfaction.
• Accountable for directing the hiring, training and performance evaluations of marketing & sales staff and oversee their daily activities.
• Leading efforts across conceptualizing, planning and implementing processes to decentralize distribution across the region to drive business volume growth.
• Reporting to Business Head.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Responsible for in-store execution for promotion, marketing and visual merchandising.
• Taking care of the front and back end operations for the store.
• Responsible for plan and direct store operations including inventory control & security.
• Formulating weekly, monthly and seasonal sales by ATV, AUV, BASKET SIZE, CONVERSION, PER SQUARE FEET SALE & ASP of the store & calculate LFL growth in compare from last week and last year.
• Making and maintaining Daily Reports like DSR, customer behavior report, cash deposit bank report, petty cash report, Exchange & Credit note report, KPI report and send to the concern person on daily basis & monitoring security system and CCTV.
Handling brands : GRAHAM, BREITLING, CHOPARD, ROLEX, LONGINES, RADO, OMEGA, TISSOT, SKAGEN, ARMANI, GUESS, FOSSIL, MICHAEL KORS, GC & SWAROVSKI.
• Reporting to Business Head.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Responsible for in-store execution for promotion, marketing and visual merchandising.
• Taking care of the front and back end operations for the store.
• Responsible for plan and direct store operations including inventory control & security.
• Formulating weekly, monthly and seasonal sales by ATV, AUV, BASKET SIZE, CONVERSION, PER SQUARE FEET SALE & ASP of the store & calculate LFL growth in compare from last week and last year.
• Making and maintaining Daily Reports like DSR, customer behavior report, cash deposit bank report, petty cash report, Exchange & Credit note report, KPI report and send to the concern person on daily basis & monitoring security system and CCTV.
Job Profile:
• Reporting to Area Manager/Regional Manager.
• Engineered highest growth in store business.
• Responsible for every phase of day-to-day store operation.
• Managing stock level and making key decision about stock control.
• Taking care of the front and back end operations of the store.
• Responsible for in-store execution of promotion, marketing and Visual Merchandising as per our REDTAG Tool book.
• Communicating all standards operating procedures (SOP) for the store and ensuring implementation of checks to manage shrinkage.
• Carrying out reviews with Department managers, Supervisors and Sr. Executives on a regular basis and giving them feedback on the people management skills and managerial skills.
• Leading and monitoring store team to increase sales and efficiency by providing greater product knowledge.
• Formulating weekly, monthly and seasonal sales by ATV, AUV, BASKET SIZE, CONVERSION, PER SQUARE FEET SALE & ASP of the store.
• Making and maintaining Daily Reports like DSR, customer behavior report, cash deposit bank report, petty cash report and send to the concern person on daily basis.
• Serving patrons and making new customers loyal for the company and the store also monitoring security system and CCTV.
• Reporting to the Store Manager.
• Achieving sales targets on daily, weekly and monthly basis as given by respective ASM.
• Ensuring high level of service standards on the floor and maintaining high level of customer Satisfaction by proper alterations, home-delivery, exchange informing about fresh arrivals, sale & new offers to make customers loyal.
• Taking active participation in Visual Merchandising of the store as per company norms and maintaining the Brand image as visual merchandising is the art of silent selling.
• Managing stock in the back-store as well as on the floor by ordering & outward of stock according to season, availability, demand and price, space and sale and also responsible for the stock inventory.
• Maintaining team spirit by providing my assistance to all my colleagues and being a role model for all customer service standards and providing the best sale to the company and always helping new joining to understand about the product, store, brand and vision of the organization and imparting proper product, visual merchandising and selling skills training to them.
• Sending all the necessary reports about sale, stock, customers, staff's attendance etc. to the concerned persons on the time and on daily basis and taking responsibilities in the absence of Store Manager.
• My KRA also includes creating bills, cash deposit, keeping all the records about stock and cash along with calculating the conversion, basket-size, bill-value on daily basis and increasing all these by encouraging the team.
Completed Graduation in Commerce from Delhi University in the Year 2008
Completed Higher Secondary from C.B.S.E in the Year 2004