Project Lead
HCL InfoSystems Ltd
Total years of experience :13 years, 2 Months
Planning, Designing, deployment for Office 365 (Enterprise Level)
Deployment of Hybrid Server (Exchange 2010) with Office 365
Deployed ADFS server and ADFS Proxy server in Azure
Deployed Directory Synchronization server in Azure to sync On-premise AD with Office 365
Migration of On-Premise mailboxes to Office 365
Configuring URLS for Autodiscover, Out of Office, EWS and ActiveSync
Providing and troubleshooting on technical issues related to migration, free/busy, Outlook
Installation of Microsoft Office 2013/16 using Office 365 deployment tool.
Providing Office 365 Administration training to local IT team
Providing user adoption training
Providing Technical support to Professional Microsoft customers from America, EMEA, and APAC.
Providing Technical assistance for customer who are using Microsoft Exchange Online Services.
Handling issues with: Data Loss Policy, Risk Management Rights, Internal / External DNS, Mail-Flow, Public Folder, External Contacts, Administrator Roles. Office 365 RBAC roles.
Creating Transport Rules based on customer requirements
Providing Technical assistance for Administrators to back up Mailbox data on Exchange Online archive feature / litigation hold / providing Assistance to create / apply customized Retention policies on Exchange online mailboxes.
Troubleshooting Issue with Cloud servers, Connectivity (Network), and End user applications issues.
Troubleshooting On-premise Active Directory sync issues with office 365 Windows Azure Active directory Sync.
Troubleshooting Directory Synchronization Issues
Troubleshooting Hybrid Rich co-existence issues between on premise and cloud servers.
Troubleshooting Free/busy issues from On-Premise to Office 365 and visa-versa
Troubleshooting for Office 365 client facing applications like outlook, active sync devices.
Working on Multiple Exchange Platforms like 2003, 2007, 2010 and Office 365.
Troubleshooting Cross forest issues on Mail flow, Availability, Auto discover.
Troubleshooting client connectivity issues like Microsoft Outlook in coexistence and in Office 365.
Troubleshooting Outlook client (All versions) performance issues in coexistence and in Office 365.
