محمد عباس, Research Analyst

محمد عباس

Research Analyst

Neotas India

البلد
الهند - دلهي
التعليم
بكالوريوس, English, Hindi, Political Science and Education
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

Research Analyst في Neotas India
  • الهند - New Delhi
  • أشغل هذه الوظيفة منذ نوفمبر 2020

Duties Include but not limited to:
Using Open-source intelligence (OSINT) and SOCMINT tools, techniques and methodologies to conduct exhaustive research and deliver comprehensive reports
Analyzing gathered intelligence and identify links between key pieces of information
Producing summary reports to highlight key information, links and risks.
Creating Comprehensive Maltego Charts, Performing SOCINT and occasionally GEOINT.
Performing Due diligence to Mitigate risk, avoid bad hires, and safeguard investments.
Good computer skills including word processing and spreadsheets; social media research.

Senior Executive في SOTC TRAVEL LIMITED
  • الهند - جورجاون
  • فبراير 2018 إلى يونيو 2020

Responsible for International hotel booking for corporate B2B client of Ernst & Young travelling for business purpose.
Managing travel requirements made for business and will provide tourism related services and hotel customized packages as per clients requirement.
Handling different roles in company such as Sales, Operations, Post Sales, customer Service, etc.

Sr. Executive Operations - B2B في Yatra Online Pvt Ltd
  • الهند - دلهي
  • سبتمبر 2015 إلى فبراير 2018

Responsible for International hotel booking for corporate B2B client of Genpact travelling for business purpose.
Managing travel requirements made for business and will provide tourism related services and hotel customized packages as per clients requirement.
Handling different roles in company such as Sales, Operations, Post Sales, customer Service, etc.

CRM Executive - Holidays & Hotels في GoIbibo.com
  • الهند - دلهي
  • نوفمبر 2014 إلى سبتمبر 2015

Understand the Query of customers and work on the same to respond back to client.
Ensure timely delivery of quotes to customers
Ensure maximum conversion of quotes into bookings

Travel Consultant في Yatra Online Private Ltd
  • الهند - دلهي
  • أكتوبر 2012 إلى فبراير 2014

The role is to help people plan, choose and arrange their holiday. We will usually work to a budget, set out by whoever is planning the holiday. We also offer advice and opinions on where to go and local tourist attractions, events and customs. Assisting Package queries through emails and phone calls. Customizing/Designing itineraries of holiday packages for clients. Negotiating rates with Hotels, Vendors & other suppliers.

Knowledge of Galileo.

الخلفية التعليمية

بكالوريوس, English, Hindi, Political Science and Education
  • في Delhi University
  • نوفمبر 2016

Graduated - English, Hindi, Political Science and Education

دبلوم, Info Edge
  • في NIIT, New Delhi
  • سبتمبر 2011
الثانوية العامة أو ما يعادلها, Commerce
  • في Modern Public School
  • مارس 2008

12th Passed from Modern Public School, Moradabad.

Specialties & Skills

Customer Service
Microsoft Office
Reservations
Hotel Reservations
Airlines
CUSTOMER SERVICE
MS OFFICE
Hotel Reservation

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.


اللغات

الهندية
متوسط
الانجليزية
متوسط

التدريب و الشهادات

Travel Consultant (تدريب)
معهد التدريب:
Yatra.com
تاريخ الدورة:
October 2012
المدة:
198 ساعة

الهوايات

  • Painting
  • Music