network and system support enginner
saudi information technology
مجموع سنوات الخبرة :4 years, 1 أشهر
Network, Technical System and, Servers support of IT Operations..
Installation, Configuring and Maintenance Local Area Network and Wide Area network.
Configuring Domain and Work Group system.
Creating new users in Domain and apply default password policy, enabling account lockout
Policy for security Reason.
Basic setup and support of networks and network services in Cisco environment.
Create the user profile in Window Server 2008, (R2) Window Server 2003, and apply the
Security right group policy and access permission to user.
Provide Assisting and Support for Senior Network Administrator andSenior System
Administrator in ITS Dept.
Creating outlook Mail enable User and Mail box user, import and Export all outlooks User mail and PST folder.
apply disk quota limit for the mail box, and mail enable user (exchange server) as per IT
manager instruction.
Visit the sites for the configuration and installing of server and router and patch panel
Installation.
Sometimes perform cat5, cat6 clipping and termination as per Demand.
Desktop, laptop, printer, networks (LAN and WAN) support and troubleshooting.
Accessing the Server Remotely for user issue, create the \Shared folder and apply the security And shared level Permission to user purpose.
Assisting in the delivery of IT services to exhibitions and events.
Troubleshooting with Cisco, DLINK, Linksys routers and switches.
Support all types of antivirus (Kaspersky, Symantec, Norton, Avera).
Install the window 7 and window xp, and image of window (Acronis, Symantec) in client pc.
Configure LAN, Wireless Networks, for User laptop, IPods, phones, desktop.
Support the third party client like Contract Company and Internet Service Provider in the IT
Issues.
Providing technical support for issues related Hardware, Software and troubleshooting the
Network breakdown and also documenting the issues for further reference.
Installation and Configuration of different Operating Systems and other software Packages.
Taking back-ups for security reasons.
Maintaining the network, Cisco switches, Cisco routers, Network printer, Scanners, Desktop
&Hp servers(Domain Controller, ) and Application Server for the Election Process
Resolving technical issues in-time in order to maintain the SLA’s of the company.
Installation, configuring and troubleshooting wide and local area Networks.
Administrating Routing tables/protocols and Access Control lists.
Configure Manageable Switches & Configure VLAN port Security purpose.
Installing, Managing, Monitoring and Troubleshooting Windows 2008(R2) Server, Active
Directory, DHCP (Dynamic Host configuration protocol), DNS (Domain Naming Service).
Creating user accounts and assigning security rights to them. Creating and Managing Groups.Installation, Configuring and Maintenance Local and Network printers.
Configuring Domain and Workgroup System.
Connecting Another Branch By Using Remotely User Update Every weeks.
Configure Terminal Services User and Accessing that user to Client System.
Configuration Routing protocols:
Configuring Distance Vector Protocols (RIP & IGRP).
Configuring Advanced Routing Protocols (OSPF, EIGRP).
Configuring Authentication & Route Summarization using OSPF and EIGRP.
Configuring static and default routes in Routers and Firewalls.
Configuring Dynamic Routes using RIP & OSPF.
Configuring WAN protocols like HDLC, PPP, PAP, and CHAP & FRAME RELAY..
Configuration Switching
Associate Switch Ports with the VLAN.
Creating VLANS’ Propagating VLAN Configuration with VTP.
Implementing STP, Implementing inter-VLAN Routing.
Address Translation:
Configuration of NAT, PAT and Static NAT on Routers and CISCO.
Installation, management and monitoring of Symantec antivirus application.
Installations, Configuration and maintenance Local and Network Printers.
Configuration and troubleshooting of mail client using MS outlook.
Enforcing a security policy for protecting data and shared Network related problems.
Trouble shooting for issues related with the antivirus.
Managing LAN/wireless network for desktop and Laptops.
Install all new hardware, Systems and Software for networks.
Install, configure and maintain network services, equipment and devices.
Manages all system back-up and restore protocol.
Plans and support network and computing infrastructure.
Perform trouble shooting analysis of servers, work stations and associated systems.
Documents network problems and resolution for future reference.
Manage user accounts, permissions, email, anti-virus and anti-spam.
Oversee software and network security.
Testing of new software’s and hardware’s.
Installation And Configure FTP, HTTP, ISA Server’s.