IT Security Systems Operations Specialist
Bank Al Jazira
Total years of experience :17 years, 4 Months
support security systems
Assistant Manager - IT Operations
All Technical Support HW/SW; Systems, Applications, Projects
ATM/IVR Support Specialist
- Ensure effective and efficient support of new ATM products.
- Ensure with partnership with the Planning and Quality Improvement area that all ATM new functionalities are tested and deployed.
- Deploy all ATM Load Programs and supervise the testing.
- Support the EBS users with application and configuration issues.
- Support the reconciliation system in effective and efficient manner.
- Configure all new ATMs and support the installations.
- Create all ATM screens to reflect all new functionalities.
- Deploy all new Interfaces/Patches/Enhancement.
Providing Technical Support and consultancy Internally and customer end, project planing and excution.
Working as a DiskTop Technacian for Saudi Basic Industries Company (SABIC), providing End User and HelpDesk Support Using SAP System.
I.T. Co-Ordenator (Yanbu), Help Desk, Handling all computer maintenance (Software, Hardware).
Handling all computer maintenance (Software, Hardware)
Verbal/Writing Translation from English to Arabic & Vice versa.
Along with work field
- Performing Billing jobs.
- Primary Operating & Maintinance.
I worked as a stationary store keeper, ,
-Issueing purchase orders, Receives & Issues.
- Preparing frequent reports for them.