IT Engineer
Universal System
Total years of experience :9 years, 9 Months
Installation and maintenance of all systems within a client’s digital environment.
Producing documentation on operational, system and user procedures & guidelines.
Building, configuration and troubleshooting of server and desktop hardware.
Providing advice on selection and purchase of IT equipment.
Maintaining maximum availability of supported services for users.
Obtaining quotes for supply of goods and services from suppliers.
Designing, implementing and managing Active Directory.
Monitoring the progress of third-party maintenance contract suppliers
Ensuring that support calls are logged and handled effectively and efficiently.
Responsible for disaster recovery, closing security loopholes and access levels
Ensure adequate antivirus protection & solutions are maintained and updated.
EDUCATIONAL QUALIFICATION: COURSE UNIVERSITY/ BOARD NAME OF THE INSTITUTE AGGREGATE YEAR OF PASSING
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