شفيق أحمد

An experienced IT Infrastructure and System Administration professional with over 13 years of hands-on experience at NourNet. Holds a B.Sc. in Computer Science and has extensive expertise in managing and supporting enterprise IT environments.

Skilled in Microsoft Active Directory, Microsoft Exchange Server, Microsoft 365 (Office 365), Windows Server Administration, Email gateways, User and Group Management, DNS, DHCP, Group Policy (GPO), Azure AD/Entra ID, Outlook, and IT Infrastructure Support. Experienced in server administration, troubleshooting complex technical issues, system maintenance, email migration and administration, and ensuring high availability of business-critical services.

A dedicated and results-oriented professional with strong analytical, problem-solving, and communication skills. Committed to delivering reliable IT services, improving operational efficiency, and supporting organizational growth through secure and efficient infrastructure management.

AD and Exchange Admin