Moheb ibrahim

• Negotiated 110+ debt settlements over 11 months (~10/month) with US creditors on behalf of a US-based law firm
client, achieving average settlements of approximately 50% of original balances for clients in 90-180-day delinquency
• Grew and managed an active client portfolio from 20 to 50 clients, applying case-specific financial analysis to
structure negotiation strategy
• Collaborated with legal teams to ensure settlement agreements were accurate, compliant, and efficiently processed
• Maintained consistent settlement pace despite variable lead flow (1-2 new eligible clients/week), reflecting strong
pipeline and time management

• Sourced, screened, and interviewed candidates for technical and non-technical roles; prepared job descriptions and
conducted exit interviews to support retention strategy

• Conducted outbound sales calls and analyzed sales reports (Mado-eg); managed bookings, guest relations, and
complaint resolution (The Lemon Tree & Co.), building early client communication and problem-solving skills