credit Controller
arabia insurance company
Total years of experience :26 years, 6 Months
PRO & Customs Clearance Controller
From 01 April, 2007 To 22 September, 2009 (2 Years)
Al Akhlaa General Trading LLC
Dubai, United Arab Emirates
Duties & Responsibilities: - Collect and provide periodical updates from the government authorities on all Labour and immigration rules to keep the Human Resources department abreast of the changes in the rules and procedures.
- Submit, follow-up and collect all new employment and business visas to ensure that the visas are processed on a timely manner to support the business.
- Renew, update and maintain all employees and their dependants' visas, labour cards, and labour contracts in a timely manner to ensure that company's records are up-to-date in the Labour and Immigration Departments.
- Deal with general enquires regarding PRO functions promptly and efficiently to enhance the level of department service.
- Provide service, support and assistance to new and existing employees on their requirements such are driving license, car registrations, accommodation and legal requirements to ensure that PR services are provided as required.
- Renew, update and maintain the trade licenses and other government certificates of all company's legal entities in the UAE to ensure that the documents are up-to-date.
- Renew and maintain all company's leases in the UAE before its expiry, which includes offices, company apartments.
- Assist departments in resolving any issues related to company vehicle registration and renewals to ensure that PRO services are provided as and when it is required.
- Obtain visas from other Embassies in UAE for staff members for their business travel.
- Arrange processing attestation of employee qualifications as required.
- Accurate preparation of documents according to the requirement of the legal authorities.
- Maintain confidentiality and security of company and employee documents at all times.
- Manage company's imports goods clearance at airport & land port.
- Organize update municipal approvals for company's goods.
Senior Collector/Credit Controller
From 01 October, 2009 Till today (4 Years)
Arabia Insurance Company s.a.l.,
Sharjah, United Arab Emirates
Duties & Responsibilities: - Communicates courteously with clients by telephone, email and face to face, builds positive relationships, investigates, responds to and progresses issues and queries to a successful conclusion at the earliest time.
- Ensures that the accounts receivables under are up date and accurate.
- Informs customers of their pending payments and the due date by which they are expected to pay.
- Receives payments and posts amounts paid to customer accounts.
- Locates and monitors overdue accounts.
- Records information about financial status of customers and status of collection efforts.
- Locates and notifies customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.
- Confers with customers by telephone or in person to determine reasons for overdue payments and to review the terms of credit contracts.
- Identifies slow moving accounts noting key details so that delinquent debts are escalated for case management.
- Sorts and files correspondence, and performs miscellaneous clerical duties such as answering correspondence and writing reports.
- Sends confirmation of balances to clients (receivables & payables)
- Performs various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Undertakes any other assignment as per my direct superior instructions such as following up company's lawyers, court cases, municipality, etc ..
Duties & Responsibilities:
- Communicates courteously with clients by telephone, email and face to face, builds positive relationships, investigates, responds to and progresses issues and queries to a successful conclusion at the earliest time.
- Ensures that the accounts receivables under are up date and accurate.
- Informs customers of their pending payments and the due date by which they are expected to pay.
- Receives payments and posts amounts paid to customer accounts.
- Locates and monitors overdue accounts.
- Records information about financial status of customers and status of collection efforts.
- Locates and notifies customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.
- Confers with customers by telephone or in person to determine reasons for overdue payments and to review the terms of credit contracts.
- Identifies slow moving accounts noting key details so that delinquent debts are escalated for case management.
- Sorts and files correspondence, and performs miscellaneous clerical duties such as answering correspondence and writing reports.
- Sends confirmation of balances to clients (receivables & payables)
- Performs various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Undertakes any other assignment as per my direct superior instructions such as following up company’s lawyers, court cases, municipality, etc…..
Hotel Clerk
From 20 November, 2005 To 31 December, 2006 (1 Year)
Holiday International Hotel
Sharjah, United Arab Emirates
Duties & Responsibilities: - Performs any combination of following duties for guests of hotel: Greets, registers, and assigns rooms to guests.
- Issues room key and escort instructions to bellhop.
- Date stamps, sorts, and racks incoming mail and messages.
- Transmits and receives messages, using telephone or telephone switchboard.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
- Keeps records of room availability and guests' accounts, manually or using computer.
- Computes bill, collects payment, and makes change for guests.
- May make restaurant, transportation, or entertainment reservation, and arrange for tours.
- May deposit guests' valuables in hotel safe or safe-deposit box.
- May order complimentary flowers or other inquiries for guests.
- May be known as Key Clerk; Reservation Clerk; Room Clerk or according to specific area in which employed as Front Desk Clerk.
Mathematics Teacher
From 20 August, 1997 To 30 June, 2005 (8 Years)
Various Schools for (Ministry of Education)
Irbid, United Arab Emirates
Duties & Responsibilities: - To teach Mathematics to group of students from all abilities across years 10 - 18.
- To ensure that all lessons are planned with clear aims and objectives.
- To ensure that all lessons are delivered in line with the departmental schemes of work and school policies.
- To take into account the differing ability lessons of students and differentiate work accordingly.
- To encourage all students to be actively engaged in their own learning and in reviewing their progress against targets.
- To ensure that all students are known by name and that the classroom atmosphere is positive at all times.
- To encourage and foster intellectual curiosity.
- To deal with inappropriate behavior quickly and effectively according to the school behavior policy.
- To check that all subject matter is effectively communicated and understood by all groups of students.
- To set appropriate tasks and challenges for homework according to the published timetable, and ensure that it is regularly marked with constructive feedback.
- To keep careful records of student progress in line with departmental and school policy.
- To ensure that there is a high standard of display work in the classroom, which is changed frequently.
- To keep work areas tidy and well organized.
- To attend scheduled meetings in the Mathematics Department and school.
- To work with colleagues in the Mathematics Department to formulate plans which have coherence and relevance to the needs of the individual students and to the aims and objectives of school.
- To help/develop Mathematics resources for the school.
- Third Secondary - Science Stream (Year 1989)
Muad Bin Jabal Secondary High School Irbid, Jordan - Various Courses (Management, Leadership, Supervisory, Negotiation, Risk Management, Insurance & Reinsurance) - Computer & English Courses (Windows, Microsoft Office "Advanced Excel Applications & Access, ")
- Diploma in Mathematics (Year 1991) Huwara College, Al Balqa' Applied University Irbid, Jordan