Facilities Manager
His Highness Prince Mishal Bin Khalid Al Saud Palace
Total years of experience :15 years, 7 Months
• Coordination with consultant, contractor and owner, both inside and outside the palace
• Facilitating meetings, tracking documentation and data collection
• Ensuring the scope and schedule of projects are achievable as per Prince expectation
• Updating project documentations, progress and decision on a consistent basis and conveying them to the Prince.
• Undertaking periodic reviews to make sure that projects are on track in coordination with PMS, consultant, contractor and Prince
• Consulting issues associated with a project with the PMS, consultant, contractor, owner other interested parties
• Coordinates with the consultant, contractor and PMS team to establish all deliverables, inspections, intermediate signoffs, close-out coordination, interface with municipalities, and emergency procedures.
• Supervise overall activates of the maintenance staff, including employee development through training, performance evaluation, and salary administration.
• Developed, implemented, and monitor all maintenance policies and procedures, inspections and schedules, and maintain logs and reports
• Developed implemented, and monitor the SLAs / KPI’s of assets for maintenance contract to achieve quality service to maintain the system & equipment’s
• Developed, implemented and followed the preventive and corrective maintenance programs, and supervise the implementation for quality maintenance works.
• Provide technical advice and interfaces with third parties dealing with contractors conducting any construction work with technical advice on improvement opportunities
• Worked closely with upper management to ensure that each project's scope and direction is on schedule, as well as other departments for support.
• Facilitated, supported Project Team with any MEP information affecting installation, completion, testing and commissioning of the MEP Services on the project
• Ensured that instructions from management are issued to consultant and complied with by the contractor.
• Verified all installation, commissioning, as build documents in accordance with project requirement to ensure that effective in operation and maintenance.
• Managing facility service operations across all existing shopping mall, residential & commercial properties for planning and implementation of new processes and procedures for facilities operation & maintenance
• Providing strategic direction & leadership to facilities teams (in-sourced & extended workforce) who are building operations (repairs and maintenance, MEP, ELV, etc.) and manage the daily operations of the site (housekeeping, physical security, EHS, etc.).
• Preparing & implementing SOP, check list, scope of work for facilities operation & maintenance across shopping mall, residential & commercial properties.
• Preparing & implementing of PPM and ensured of all equipment maintenance is performed on schedule and as directed in the OEM’s Preventative Maintenance Checks and Services (PMCS) schedule.
• Supervising a team of engineers and maintenance technicians to maintain, operate, diagnosing, analyzing and repairing facilities equipment including: Electrical, HVAC & ELV system.
• Minimizing and plan downtime as well as expedite downtime by constantly reviewing facility operations and maintenance routine e.g. repair & maintenance of facilities MEP equipment e.g. Electrical HT/LT, HVAC, Chillers, standby generators and minor civil works.
• Developing& establishing MIS reports for facilities department and necessary management reporting includes monthly BTU, Electricity, Gas billing to tenants.
• Completing all facilities related reports accurately and on time following the management instruction and complied to local guidelines
• Reviewing performance of Housekeeping, Maintenance and Security Services to ensure provide the best possible customer experience.
• Organizing, leasing & participating meetings with Consultants, Contractors, any 3rd party suppliers and internal stakeholders like tenants, colleagues who are contributing facilities operation progress, control quality and EHS
• Make periodic inspections of the building and equipment to determine if janitorial, security and other services are adequate and whether repair work is needed; reviews safety and security equipment and procedures for adequacy.
• Assign and reviews work of subordinates, gives instructions, maintains discipline and resolves difficult maintenance and security/safety problems
• Overseeing the inventory, repair and maintenance.
• Analyze / recommend solution on the complaint analysis.
• Supervise the staff involved in performing the functions of the assigned units.
• Develop and establishes policies and objectives consistent with those of the organization to ensure efficient and safe operation.
• Responsible for overall upkeep of the site to high standards of operations, maintenance.
• Periodic review / amend checklist, operation steps, spares parts consumption analysis.
• Co-ordinate with OEM for service obligation as per AMC & in case of breakdown of system.
• Ensure all safety guidelines/ requirements are adhered by team members/vendors.
• Maintain discipline and quality of work by all staff.
• Conduct formal monthly meetings with sub-contractors.
• Preparation of Daily, Weekly and Monthly reports for client as per the prescribe format.
• Ensuring compliance to governing documents by one and all.
• Providing prompt response of emails received.
• Updating and pursuing pending task tracker with client.
• Accountable for the operation and maintenance of Electrical, Mechanical and plumbing system
• Involved in managing, supervising and executing Mechanical Electrical and plumbing works within set time frames and efficiency
• Handling electrical system of 11KV / 400V substation includes H.V, M.V, L.V equipment’s switchgears & MCC (motor control center), transformers & generators with control & protection
• Maintaining the Mechanical system of FCU, CRAC, Package, Split Unit, AHU cold storage and freezer with BMS interface with an effective operation & maintenance with cost saving
• Responsible for plumbing network system for portable drinking water & firefighting system
• Rendering support services and monitoring extra low voltage system CCTV, Security Control System, Baggage Handling System for airport operation
• Regularly communicating with the Supervisors/Technicians and ensure that schedule and corrective and reactive tasks are executed with allocated time frame
• Conducting audit and review the PPM planner, providing suggestions as and when required
• Review of the utilization of a Computer Aided Facilities Management (CAFM) application (Maximo) and BMS modern day techniques for receipt, evaluation and generation of work orders and reports
• Review of FM reports but not limited to (spares &inventory, critical spare, project report tracker, system status report, manpower status report) and provide recommendation and correction as and when needed.
• Spearheading and managing various activities such utilities equipment / system including electrical HT / LT, HVAC, BMS system, water treatment systems, plumbing, carpentry and handling contractors workers, spares inventory
• Supported management decision process by ensuring and completing various management information (MIS) related to performance & development
• Effectively communicated and managed various management timelines, processes and methodologies with staff including BMS operators, electricians, HVAC operators, and vendors
• Rendered support services with inputs data and generated daily, weekly & monthly reports, MIS, MMR, incident report on various issues & activities
• Adroitly organized and involved in the cost cutting management, followed up for action taken
• Developed & maintained effective relationships with key vendors / service providers for business excellence
• Accountable for smooth running of facility Services and resolving complaints from student and staff within the specified time limits
• Providing soft services such as housekeeping and janitorial, garden and lawn maintenance, security services, pest control, waste management, mail room
• Performed routine maintenance inspections of equipment to identify and respond to problems in a timely manner, thus preventing breakdowns
• Provided solutions and fixed equipment malfunctioning, system faults and network errors - Used root-cause-failure techniques, corrective actions, modifications and performed replacements and/or new installation, testing and calibration
• Accountable for DGs Lifts, STP, WTP, Transformer and all Electrical panels run properly
• Conducted repairs and maintenance of building premises, furniture/fixtures/fittings, carpentry, plumbing etc
• Involved in billing, training manpower, site administration and Compiling monthly management reports technical and financial
• Monitored calls to ensure positive customer experience & provide direct feedback on their experiences
• Accountable for follow up for building and landscape maintenance & improvement
• Involved in drafting and submitting of budget proposals and recommendation of subsequent budget changes whenever necessary
• Managed with relevant departments to solve customer problems & contributing in smooth operations viz., i.e. CRM, Accounts, Purchase & Admin and with external contracts agencies
• Responsibly ensure warranty management is implemented at all commercial and residential sites
• Organized all engineering & operational procedures for property operation and provide assistance on all the activities
• Coordinated with the development, implementation and supervision of business processes integrated Building Management System i.e. operation, inspection & maintenance of UPS, Water Cooled Chillers, Electrical Panels, DG, HVAC, Fire Alarm system, Access Control & CCTV Camera System
• Planned and coordinated on project management activities and maintain a track on completion of projects with client & PMC team
• Performed the tasks of evaluating, interpreting and analysing all the engineering & operational procedures for facility operations data and business processes
• Handled Civil & mechanical work such as checking & monitoring of painting, furniture item, Sanitary & fire extinguisher communicate deficiencies with respected authority
• Provided assistance to the Facility Manager in all such ISO, BS25999, OSHAS Internal, External, audits that happen
• Performed necessary documentation audit report with proper justification wherever required
• Supervised and manage the capital & operational budgets
• Liaised and assisted facility manager on monthly basis on the vendor performance matrix
• Established new unit rates and reviewing invoices of contractors, periodic evaluation of project status to client
• Prepared, implemented & adherence to the 52weekly Preventive Maintenance Schedule
• Generated of daily, weekly & monthly reports on various issues & activities
• Directed the execution of project, preparation of variation orders, site measurement
• Accountable for structural, finishing, services (Electrical, Plumbing and HVAC) and interior works involved in projects & familiar with standard project management documentation procedures followed in the industry
• Involved in the operation & maintenance of 35 No’s 22kV / 440 V substations
• Maintaining a track recording of all activities, team management and commercial follow-up
• Prepared, arranged and completed execution of maintenance scheduled
Electrical Engineering
Electrical Engineering, Electrical Machines, Power System, Control System, Electrical & Electronic System, Computer Aided Power System, Analog & digital Electronics, Microprocessor & multimedia system.