Senior Application Support Engineer
ACA Global
Total years of experience :12 years, 0 Months
Currently working as L3 support engineer, my responsibility is to do application development as well as provide support to an existing product. Our product offer customer to manage their GRC i.e. company governance, risk and compliance.
Designed and developed forward-thinking systems
that meet user needs and improve productivity
Experienced in working on Production incident and
tickets, resolving production issue based on
incident priority
Revised, modularized and updated old code bases
to modern development standards, reducing
operating costs, and improving functionality.
Collaborated with project managers to select
ambitious, but realistic coding milestones on
pre-release software project development.
Performing code review, providing review
comments, and correcting erroneous code
Collaborated on stages of systems development
lifecycle from requirement gathering to production
releases.
Collaborated with team members to create
application's system analysis based on client
requirements
Trained and mentor junior developers and
engineers on both .NET and IVR development.
Currently handling team of 10 associates for
fast-track project deliveries of small and medium
range projects, where small project can be in
between 40-60 hours and medium can go up to
250 hours of work.
Developed a GPS based system, customized for personal navigation. Featured with Save paths, Save Locations and many more. A customizable application that will make traveling and Safaris easy.