Head of Digital Learning, New products and International collaborations
Pakistan Society for Training and Development
Total years of experience :9 years, 0 Months
• Manage E-learning team; develop team members and grow the team’s capabilities
• Work in collaboration with the Sales team and other key stakeholders to introduce existing Digital products as well as upcoming ones
• Plan and manage roadmap of priorities and projects
• Managing PNL of the projects and the budgeting
• Bring a point-of-view and thought leadership in the areas of Digital Learning and Learning platforms. Actively contribute unique ideas and expertise, in addition to gaining input and collaboration from other members.
• Act as an internal consultant, assess learning needs, and oversee design and delivery of custom learning interventions to meet client/intact group needs
• Collaborate extensively with HR Functions, in particular, the Business Partner team, to provide integrated and aligned solutions.
• Liaise with subject matter experts, developers, and instructional design teams to formulate objectives and understand the requirements of projects
• Develop a new range of Digital product offerings by PSTD
• Monitor the digital learning environment, scanning for tools or platforms that would help L & D achieve its objectives on a large scale
• Develop communications including written communications and presentations for a wide range of stakeholders to drive acceptance and adoption of new digital learning technologies
• Vendor Management and managing internal stakeholders
• Measure and report the effectiveness of newly developed programs using defined measures
Coach and guide other consultants (senior/junior) as need on a project-by-project basis, regardless of experience levels
• Develop project strategies and execution plans in line with the project lead and team Provide regular updates, with regards to operations and business development activities, through Slack, and other reports
• Provide feedback to other consultants on their performance Develop and procure leads for potential business
• Visit potential clients to develop business, with other Partners if needed
• Confer with Company Executive Team to plan and execute on business objectives with the aim of growing business
• Review project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project
• Execute on projects, either as project lead or support, in accordance with Global´s values and policies
•Plan and analyze business problems
•Interview key stakeholders, gather, organize, and process information for analysis
•Collaborate with company leaders and managers in finding business solutions
•Recommend and implement new procedures to improve business operations
•Train company employees to work on custom-made system
•Meet clients and check on the implementation and success of the recommended changes
•Defined the nature of the problem and its magnitude and found solutions
•Interviewed and observed working style of managers and employees at clients' companies
•Got to the root cause of the problems and suggested changes to the management
•Considered the work culture, and the type of industry when working with clients
•Reported findings and recommendation to clients
•Documented details of each finding for future reference
• Oversee account opening
• Account closing
• Product sales activities
• Build positive working relationship with existing customers for repeat businesses
• Identify and contact potential customers to increase customer base
• Work with management to develop customer retention and outreach strategies
• Maintain up-to-date knowledge about bank products and services
• Work in compliance with bank policies and procedures
• Maintain customer accounts, make sales calls to customers and identify cross-sell opportunities.
• Provide support to personal banking department when needed.