Business Specialist
Hassantuk
مجموع سنوات الخبرة :13 years, 7 أشهر
• Develop new business programs or make enhancements to meet changing customer demands.
• Maintain broad knowledge about company business procedures.
• Provide guidance to Project Manager in planning and executing assigned projects.
• Obtain and analyze business data for critical decision-making purposes.
• Develop and deliver both internal and external business presentations
• Working in different platforms using the skills of IOT, Microsoft Dynamics 365, SharePoint etc. and other different utilities.
• Negotiating contracts with client and establishing timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Ensuring the compliance of the customers' needs and wishes as well as of their time schedule
• Reception of new requests, order modifications as well as complaints by the respective clients
• Analysis and identification of upcoming needs and opportunities
• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Responsible for implementation of Marketing Strategy to ensure successful communication of the brand, its message and its values.
• Revising and preparing the new marketing material according to brand guidelines and requirements.
• Preparing presentations focused on brand marketing via the correct usage of visual identification elements and photos.
• Responsible for promotional activities through social media such as Twitter, Instagram, WhatsApp etc.
• Responsible for organizing workshops with Doctors and highly skilled Medical Professionals to raise awareness of the product as well as giving presentations at different medical conferences.
• Responsible for managing a team of more than 10 professionals and focusing on daily market research on profitability, potential ways of development, client acquirement and profit requirements.
• Assisting the Sales Manager by providing different sets of leads and managing the overall B2B client requirements.
• Worked closely with Sales Manager and Product Manager to report on customer feedback.
• Managed government and private accounts for General Surgery, Advance Wound Care, Vascular Access, Respiratory care and Neonatology Products.
• Worked with team managers to create effective business plans for increasing sales in the area.
• Plan appointments with doctors and medical teams to raise awareness of latest medical devices launched.
• Managed assigned territories (Dubai, Sharjah, Ajman, RAK, and Fujairah) effectively using strong sales and marketing skills.
• The role involved selling products such as personal loans, car loans, WPS, Labour Guarantee and credit cards.
• Maximizing accounts profitability through cross selling company's other products such as smart loans.
• Identify business opportunities by listing new companies.
• Achieve the agreed individual sales targets in compliance with the bank’s policies and procedures.
• To build and maintain effective business relationship with customers. Promote retail products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets.
• To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes.
• Exploration of the market in UAE by individual effort and Interpersonal Networking.
Supervise and coordinate activities of staff and Sales team.
Conduct orientation programmes for new employees.
Administer salaries and determine leave entitlements.
Be involved in staff training and development, preparation of job descriptions, staff assessments, and promotions.
Maintain management information systems (manual or computerised).
Provide and maintain business premises and other facilities, including plant machinery and equipment.
• Selling various plan and services of customers.
• Cold calling.
• Explaining various features and offerings to customers.
• Handling customer queries.
• Making calls to retention of customers.
• The role involved selling banking products such as salary accounts and credit cards.
• Maximizing accounts profitability through cross selling company's other products such as smart loans.
• Identify business opportunities by listing new companies.
• Achieve the agreed individual sales targets in compliance with the bank’s policies and procedures.
BACHELORS OF COMPUTER APPLICATIONS
• 12th from J&K state Board of School Education
• 10th from J&K state Board of School Education