Mohsin Mohammad

Strategy & Business Development
 Identifying new business opportunities, zeroing on target markets, conducting project feasibility studies, assessing viability of new projects, predicting growth opportunities, providing risk mitigation avenues
 Coordinating with multiple departments, being a part of the core group which leads a strategic initiative, providing competitive intelligence to help in the implementation of a strategy
 Consultative sales, partner and build strong relationships with business partners (actual and potential)
 Driving decision making processes to assist business partners with next step conclusions
 Identifying potential opportunities for collaboration and business partnerships

Key Account Management
 Actively nurture and deepen strong rapport with key stakeholders to win confidence, anticipate needs and deliver appropriate solutions.
 Significantly improved revenue growth through enhanced organizational reach; application of robust strategies, effective pricing and excellent client relationship management
 Ensure speedy resolution of queries & grievances to maximize client satisfaction levels
 Maintain excellent relations with clients to generate avenues for further business
 Conduct Client Service Assessments and Client Satisfaction Surveys
 Work with C Level Management to build strategies for growing accounts - both vertically and horizontally
 Work on creating alliances, joint ventures & partnerships
 Build network and maintains business relationships with Industry Experts, Suppliers, Analyst firms, etc
 Work with industry analysts to position ourselves as a vendor of choice

Bid Management
 Bid Strategy & Proposal Management
 Estimating Project Effort and Assessing and Mitigating Potential Risk
 Developing a Staffing Plan, Pricing and calculating Project Profitability
 Preparing the internal Bid Package & Internal bid review and approval
 Issuing the Bid to client and Getting the Contract & MSA (Master Service Agreement) prepared

Research & Intelligence
 Identify new market segments and tap profitable business opportunities through Market Research
 Evolve market segmentation & penetration strategies to achieve service line specific targets
 Conduct Company analysis, Industry analysis, Corporate finance support, Eminence/POV Support
 Staying current with competition & understanding differentiators between the company and its competitors
 Attend Webinars, Webcast, Dbriefs, etc and share the knowledge with the management

Knowledge Management
 Designed and maintains Sales and Marketing SharePoint
 Ensure all Documents are Version Controlled & protected
 Maintain company financial information, headcount figures, location information, site benchmarking information, client information, vendor list, etc.
 Attend Webinars, Webcast, Dbriefs, etc. and share the knowledge with the management
 Design and development of Process Maps, SIPOC, Workflow Diagrams, User Manuals, SOP, User Manuals, Facilitator Guide, etc.

* Reporting to Group President and SVP - Strategy & Sales

Strategy & Planning
 Conceptualizing & implementing plans in tune with macro business plans / projects
 Identifying new business opportunities, zeroing on target markets, conducting project feasibility studies, assessing financial viability of new projects, predicting growth opportunities, providing risk mitigation avenues
 Coordinating with engagement teams, being a part of the core group which leads a strategic initiative, providing competitive intelligence to help in the implementation of a strategy
 Driving decision making processes to assist business partners with next step conclusions
 Identifying potential add on opportunities with existing business partners


Business Development
 Analyze business potential, conceptualize & execute strategies to drive sales, augment turnover and achieve desired targets.
 Consultative sales, partner and build strong relationships with other member firms and Deloitte USI to jointly explore multi-geography opportunities
 Monitor competitor activities and devise effective counter measures
 Identify, qualify and pursue business opportunities through market surveys and mapping as per targeted plans as well as through lead generation

Relationship Management & Account Management
 Interface with C Level Individuals / key influencers among Corporate for ascertaining requirements, making presentations and delivering need based solutions
 Ensure speedy resolution of queries & grievances to maximize client satisfaction levels
 Maintain excellent relations with clients to generate avenues for further business
 Conduct Client Service Assessments and Client Satisfaction Surveys
 Co-ordinate with C Level Management and build strategies for growing existing accounts - both vertically and horizontally
 Work on creating alliances & partnership
 Build network and maintains relationships with Industry Experts, Suppliers, Advisory Companies, etc
 Work with industry analysts to position ourselves as a vendor of choice

Presales & Solutions Design
Business Proposal Creation
 Provide timely and comprehensive proposals against RFI/RFP and other requirements that present an optimal business solution for the client
 Interpret proposal requirements and develop proposal work-back schedules, create compliance matrices, manage design, input timeline requirements, schedule kickoff and status meetings, participate in bid/no-bid meeting, and work to proposal deadlines
 Manage and run end to end response by coordinating across various internal teams
 Collaborate with sales staff to identify win themes and discriminators and incorporates these elements into the proposal
Bid Management
 Bid Strategy & Proposal Management
 Estimating Project Effort
 Assessing and Mitigating Potential Risk
 Developing a Staffing Plan and calculating Project Profitability
 Preparing the internal Bid Package & Internal bid review and approval
 Issuing the Bid to client
 Getting the Contract & MSA (Master Service Agreement) prepared

Research & Intelligence
 Identify new market segments and tap profitable business opportunities through Market Research
 Evolve market segmentation & penetration strategies to achieve service line specific targets
 Conduct Company analysis, Industry analysis, Corporate finance support, Eminence/POV Support
 Staying current with competition & understanding differentiators between the company and its competitors
 Attend Webinars, Webcast, Dbriefs, etc and share the knowledge with the management

October, 2002- August, 2003 HCL Technologies, New Delhi
* Worked as a Team Member in a Taxation support process.

April, 2001- June 2002 IBM Global Process Services, New Delhi
* Worked as a Customer Care Specialist in an Online retailing process.

Certifications and Trainings Attended
* Attended multiple workshops on Business Development, Consultative Sales, Account Management, Relationship Management and Client Servicing
* Attended Oracle Bid Management Training
* Attended workshops on Manager Effectiveness Program and Innovation at Workplace Program
* Attended training on Transition Toolkit and Migration Methodology
* Passed Six Sigma Green Belt Examinations
* Attended Trainings on Retail Banking; Insurance Basics and i-flex Finance Professional