IT Business Analyst
Bankmed
Total years of experience :13 years, 1 Months
Business Analyst responsible for Writing, Tracking and Signing-Off Oracle FCUBS Requirement Specifications / Functional Specifications.
BA/QA responsible for implementing OBDX (Oracle Banking Digital Experience) online banking for Mobile and Web.
Project Coordinator for Oracle Siebel CRM (Customer Relationship Management).
Quality Assurance during Testing Cycles (SIT’s - UAT’s - Regression and Business Simulation).
HP Application Life Cycle Management implementation.
EPM (Enterprise Project Management) testing and implementation.
BA assigned on new core banking system (SAB) Modules: (Treasury, Transfers, LC and SWIFT)
Quality Assurance during the Testing Cycles (SIT 1&2 - UAT 1&2)
Requirement gathering and documentation for RTGS and CLEAR
Maintained Email, File, Internet servers and responsible for the data backup.
Solve user problems such as computer and printer difficulties, software problems, email etc;
Maintained the company PC’s, IT equipments and softwares; Trained staff their use.
Worked on SharePoint 2010 & related Software (InfoPath, Designer, Workflow, Visio)
Business Intelligence: Reporting and producing relevant/useable information in form of Graphs, Charts and Tables for better analyses.
Quality Assurance: Testing the functionality, performance and reliability of the solution (application, website...) report bugs and malfunctions to the development team.
Business Analysis: Reviewed, analyzed, and created use cases and detailed documentation for IT and users. Information gathering for writing workflow and program functionality.
Lebanese American University (LAU) BS in Management Information System (MIS) Projects Accomplished: 1. Senior MIS (Car Rental System) 2. Database Analysis, Design and Management (Bank Database) 3. Geographic Information System (Business Map)