محمد طلال قوصرة

• Showroom display, price lists, cleaning, employees appearance, attendance .
• Showroom sales target .
• Showroom Walking customer follow up, daily bases .
• 100% confirmed order follow up .
• Daily Stock sheet update, near expire items .
• Analyze form client follow up sales team problem and solve it, stock, price, variety .
• Placing stock forecast order, ,
• Listening to customer requirements and presenting appropriately to make a sale.
• Follow up and organizing the sailing process,
• Provide the design throw designer with all customer requirement, (kitchens, tiles.)
• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Follow up with other division for after sales services, to ensure efficient process.
• Study promotion and offers and manage the showroom display.
• Documents sales by creating or updating customer profile records.
• Contact the news paper for the general advertising
• Study the market and the competitors
• Site visit.
• Attend industry networking events, exhibitions.

Water system for residential villa
Nocchi pumps www.nocchi.it/pentair/en/company/
Spco pums www.swisspump.com/
Bradfordwhite heaters www.bradfordwhite.com/
Aqua chill water cooler

Daikin Ac www.daikin.com

Whirlpool home appliances www.Whirlpool.com

Corian solid surface www.corian.com

staron solid surface www.staron.com
Johnson tiles www.johnsontiles.com

Grohe mixers www.grohe.com

Grespania Tiles www.grespania.com

Symphony kitchen’s www.symphonykitchen.com

Keramag Sanitary ware www.keramag.com

Fosroc: Constructive Solutions | Building Services www.fosroc.com/

tial clients, usually over the telephone but also in a face to face environment (client presentations, client days out, business lunches / dinners), to describe potential advertising opportunities. • Contact existing clients to arrange the design and placement of advertisements, the payments for this and to ensure their continued support. • Account management of a client base ensuring that the clients’ needs are being catered for and that they are happy with the service and response. review their existing spend and build on the relationship to maximize sales opportunities. • attend meetings to ensure your clients are fully aware of all potential advertising, promotion and sponsorship opportunities and to cement your relationship with them for the long term. • develop and maintain an in-depth understanding of the market place you work in, including regular analysis of competitor activity and identifying opportunities for new product development and new revenue streams. • Attend industry networking events, exhibitions, seminars and conferences to build awareness of meet potential and existing clients. • Work closely with the editorial features team to ensure all leads are covered and relevant information exchanged to the benefit of both parties. Editorial input from sales executives normally receive a welcoming response. • Work closely with production departments to ensure advertisements are placed into the correct products, in the right place and at the right time. • Work closely with the advertising operations team to ensure the correct advertisements are placed on the correct websites pages at the correct time, according to your clients’ wishes. • Keeping accurate records of sales,

Deal directly with customers either by telephone, electronically or face to face and respond promptly to customer inquiries, handle and resolve customer complaints.
Obtain and evaluate all relevant information to handle inquiries and complaints.
Perform customer verifications.
Process orders, forms, applications and requests.
Keep records of customer interactions and transactions.
Record details of inquiries, comments and complaints.
Communicate and coordinate with internal departments.
Follow up on customer interactions.