Mokhtar Ahmed

 PowerPoint Presentation.
 Live Demonstration.
 Archiving System Analyzation & Designing.
 Implementation Plan Preparation.
 Assisting Projects- IT, Government, Oil Company, Aviation, Investment & Insurance Client Sectors with the following,

o Software- \[SharePoint, Kofax Capture, Kofax Express, Documentum, File-Net, SQL, Governmental Correspondence & Archivee\]
o Hardware- \[Desktops, Laptops, Servers, Scanners, Printers, etc.\]

 Assisting Projects- IT & Government Sectors with the following,
o Software- \[DMS, Kofax Express, Kodak capture PRO, SQL\]
 Roles & Responsibilities:

o Handling archiving project in various Project-Locations in Kuwait.
o Well versed with Kuwait Banking & Financial institutions documents for archiving projects.
o Implementation, Installation, Configuration & Archiving team management.
o Upgrading of all kind of Software & Hardware provided by Organization.
o Database- Management & Technical support.
o Provide client Support & Technical issue resolution via site visit, E-mail & Phone.
o Provide Software Applications & Hardware Training to Clients & Project staffs.
o Tracking, Identifying, Solving & Advising on SW & HW issues.

• Installing and configuring computer hardware, software, system, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Talking to clients and computer users to determine the nature of problems
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Agreeing timescales
• Maintaining records of software licenses