SALES AGENT
TAJ MALL NAIROBI
مجموع سنوات الخبرة :1 years, 3 أشهر
2012 JAN - 2012 DECEMBER
BATA - TAJ MALL NAIROBI
POSITION: SALES AGENT
DUTIES.
• Maximize and contribute to sales within the store through exceptional customer service and retail experience.
• Help store merchandiser and store manager in product placement and arrangement.
• Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store.
• Greeting and meeting all customers promptly and politely as they enter the store.
• Guide customers throughout the store or to the specific area the customer requests.
• Effectively dealing with customer queries and complains.
• Following procedures for dealing with specific customer orders.
• Operate as a cashier and accurate in money handling.
• Providing information about the customers (likes, dislikes and opinions) to the department in charge.
2011 MARCH - 2011 DECEMBER
FAHARI RESORT
POSITION: WAITRESS PART-TIME
DUTIES.
• Working through various shifts
• Take food and beverage orders from guests as per the sequence of service
• Serve food and beverages as per the sequence of service
• Up-selling wines during various outlets promotions
• Accept guest payment, process credit card charges and make change
• Assist the restocking and replenishment of bar inventory and supplies
• Preparing all kinds of beverage upon bar orders.
2011-2012: CHRIST THE KING TRAINING INSTITUTE Certificate in Information Technology
2006-2009: MUA HILLS HIGH SCHOOL Certificate in Secondary Education
1996-2005: ST MARYS PRIMARY SCHOOL Certificate in Primary Education