مينا حلمي غالي, Freelance at NewBrint

مينا حلمي غالي

Freelance at NewBrint

NewBrint

البلد
مصر
التعليم
بكالوريوس, 2005
الخبرات
21 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 3 أشهر

Freelance at NewBrint في NewBrint
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2019

Building configuration troubleshooting of desktop and Camera hardware. Providing advice on the selection and purchase of IT equipment. Maintaining maximum availability of supported services for users. Ensuring that support calls are logged and handled effectively and efficiently.

Customer Service Supervisor في IO Centers
  • الكويت - الكويت
  • سبتمبر 2013 إلى ديسمبر 2018

Handling client complaints and meet potential clients & prepare rent agreement, renewal agreement, Annexure, invoices coordinating with Mandoub to get the license work done for the client’s company. Preparing proposal letter with the quotation for the type of office client is interested in & entering the details of the potential clients on the Sale web portal. Respond to client queries in a timely manner & Cater to client needs and handle special requests

Admin Officer في Hassawi Industrial Group
  • الكويت - الفراوانية
  • أبريل 2008 إلى أغسطس 2013

Coordinate with administration division on renewals of Company license (Commercial - Industrial - firefighting - healthy - advertising - import- Renewing residency permits) Coordinate & follow-up with mandoub for all transactions with ministries Follow up and coordinate with consulting offices engineering for all transactions General Service Department. Review operating practices and procedures in order to determine whether improvements can be made in areas such workflow, reporting procedures, or expenditures.

Sales & IT Helpdesk في Auto Computer Distribution
  • مصر - الإسكندرية
  • فبراير 2003 إلى مارس 2008

Installing, Configuring, and Upgrading, Diagnosing, and Troubleshooting, install local area network cabling systems and equipment such as network interface cards, hubs and switches. Identifies, diagnoses, and resolves Level One problems for users of the mainframe, personal computer software and hardware, District network, the Internet and new computer technology in call center environment; communicates solutions to end-users.

الخلفية التعليمية

بكالوريوس, 2005
  • في High Institute for computer Since
  • يونيو 2005

Bachelor information System Management

Specialties & Skills

Communication skills and proficiency to work under pressure Proficiency in dealing with the computer
Computer and internet
Active Directory
Hyper V
VM Ware - Hyper V
Technician Support

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

union of Trade
  • Member union of Trade
  • August 2005

التدريب و الشهادات

MCSA (تدريب)
معهد التدريب:
New Horizone
تاريخ الدورة:
August 2008
المدة:
145 ساعة
ICDL (تدريب)
معهد التدريب:
Arab Academy
المدة:
80 ساعة
English Business Writing Certification (الشهادة)

الهوايات

  • Football - Reading - Cookery - listen to music