Administrative officer
Uni Student Universities Entrance Service
Total years of experience :20 years, 10 Months
• Creating and updating records and databases with students, personnel, financial and other data
• Liaising with international universities and students
• Arranging travel and accommodations for students
• Performing administrative and translation duties
* Responsible for serving as the main point of contact for patients and their families.
* I identify and resolve patients and their families concerns, problems, requests, complaints and comments. Communicate with prospective clients for new service developments
* Coordinate office activities and operations to secure efficiency and compliance to company policies
* Create, complete, export and import up-to-date databases
* Submit timely reports and prepare presentation and proposals as assigned.
* Manage phone calls, correspondence (emails, letters and packages)
* Prepare and submit employees' visa documents and follow up with their visa process
* Collect calculate, and enter data in order to maintain and update payroll information
* Control the company's petty cash; develop and maintain a financial database and issue all related reports
• Established and maintained rapport and contract with clients and patients
• Created, completed, exported and imported up-to-date databases for clients and projects
• Communicated with prospective clients for new service developments
• Analyzed current customer base and identified potential sales opportunities
• Developed business proposals and creative strategies for new and existing proposals
• Registered and enlisted the company to facilities around UAE
• Collected, calculated, and entered data in order to maintain and update payroll information
• Prepared and submitted employees' visa documents and followed up with their visa process
• Responsible for company vehicles' registration and insurance renewal
• Controlled the company's petty cash; developed and maintained a financial database and issued all related reports
• Supervised the establishment of the ATC according to IATA specifications
• Coordinated the ATC activities and operations to secure efficiency ensuring the implementation of IATA policies and practices
• Supervised personnel including recommendations for hiring, performance evaluation, training, and problem resolution
• Maintained budget and tracked expenditures/transactions
• Coordinated and guided introductory visits; scheduled and organized meetings and events
• Prepared presentations and created proposals for new clients
• Prepared and submitted reports to senior management
• Taught English as a Second Language to adult
• Made periodic oral, written and participatory assessments of students and proctored exams
• Contributed to curriculum development and assisted with student registration and orientation
• Taught English classes to local and expatriate minors
• Helped to set the school’s academic standards
• Established and oversaw exam-proctoring procedures
• Assisted the Principal with the development, maintenance and evaluation of school management structures, systems and processes
• Assisted in the development, administration and communication of disciplinary, conduct, and attendance policies for/to students, staff, and parents
• Prepared required reports and paperwork such as discipline reports, suspension reports, and expulsion paperwork and parent communications
• Answered, screened and transferred inbound phone calls
• Prepared and modified documents including correspondence, reports, drafts, memos and emails
• Organized and coordinated meetings, conferences, events and travel arrangements
• Coordinated staff recruitment and interviews
• Communicated and implemented policies and procedures
• Managed the company's petty cash, bank account and performed all relating transactions
• Received, processed and routed invoices, expense forms and requests for payment
• Verified calculations and input codes into the accounts system in an accurate manner
• Developed and maintained financial databases and issued all related reports
• Reconciled monthly bank statements and assisted senior accountants in the preparation of monthly/yearly closings
• Maintained scheduling and event calendars
• Made travel arrangements
• Set up and maintained paper and electronic filing systems for records
• Maintained financial database and issued all related reports
• Handled general HR queries
• Organized and prepared tenders
• Assisted with overall program management
• Scheduled and coordinated meetings and appointments
• Communicated verbally and in writing to answer inquiries and provide information
• Liaised with internal and external contacts and coordinated the flow of information
• Performed administrative and translation duties
• Acted as the point of contact between the manager and clients
• Prepared letters, reports, memos, and emails
• Assisted with creating sales proposals and scheduled sales appointments
• Made follow up customer calls and maintained customer database
• Liaised between field sales staff and internal staff
• Tracked performance data for sales team and monitored sales reports
• Managed inventory of promotional items
• Liaised with internal and external contacts and coordinated the flow of information
• Prepared and managed correspondence, reports and other documents
• Organized and coordinated meetings
• Arranged and confirmed appointments
• Operate office equipment and managed office supplies
• Translation (English - Arabic)
