Mona Malaekah, Hospital Assistant II

Mona Malaekah

Hospital Assistant II

King Faisal Specialist Hospital & Research Center

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, English Language
Experience
13 years, 7 Months

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Work Experience

Total years of experience :13 years, 7 Months

Hospital Assistant II at King Faisal Specialist Hospital & Research Center
  • Saudi Arabia - Jeddah
  • My current job since July 2020

1- Conduct/reply to emails and include the concerned parties (using the proper writing skills needed).
2-Answer phone calls, take messages and handle correspondence.
2-Manage the daily/weekly/monthly agenda and arrange new meetings.
3-Organize physical and virtual meetings (producing agendas and taking minutes).
4-Prepare correspondence, memos and forms.
5-File and update contact information of employees, suppliers and external partners.
6-Check frequently the levels of office supplies and place appropriate orders.
7-Process bills or expenses.
8-Use different software like Oracle, EC, Service HUB, MT, Outlook, Microsoft Office, etc.

Medical Transcriptionist at King Faisal Specialist Hospital & Research Center
  • Saudi Arabia - Riyadh
  • November 2014 to July 2020

1. Listen to the recorded dictation of a doctor or other healthcare professional.
2. Transcribe and interpret the dictation into diagnostic test results, operative reports, referral letters, and other documents.
3. Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and has a consistent style.
4. Translate medical abbreviations into the appropriate long form.
5. Identify inconsistencies, errors, and missing information within a report that could compromise patient care.
6. Submit health records for physicians to approve.
7. Follow patient confidentiality guidelines.

Ward Clerk at King Faisal Specialist Hospital & Research Center
  • Saudi Arabia - Riyadh
  • October 2010 to November 2014

1- Interpret/translate to nurses, patients and physicians.
2- Answer queries of patients and their relatives.
3- Escort patients and their relatives.
4- Be in charge of the availability of the patients' files in the department.
5- Answer the desk phone that receives calls from different department in the hospital and help them as needed.
6- Arrange the admission procedures of the admitted patients.
7- Arrange the discharge procedures of the discharged patients.

Education

Bachelor's degree, English Language
  • at King Abdul Aziz University
  • February 2007

Specialties & Skills

Queries
Nursing
Minutes
Availability
Booking
Computer skills
Typing skills
Interpretation (Verbal Translation)

Languages

English
Expert
Arabic
Expert

Training and Certifications

Medical Terminology-Level 3 (Certificate)
Date Attended:
February 2018
Effective Communication Skills & Customer Service (Training)
Training Institute:
King Faisal Specialist Hospital & Research Center
Date Attended:
May 2015
Typing Fundamentals English (Training)
Training Institute:
King Faisal Specialist Hospital & Research Center
Date Attended:
December 2014

Hobbies

  • Baking
  • Cooking
  • Documentaries
  • Interpretation/Translation