Mona Al-Zouhbi, Executive Secretary

Mona Al-Zouhbi

Executive Secretary

Coolex RIC

Location
Kuwait
Education
Diploma, Professional Diploma in Business Administration Management + Secretary + Computer
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

Executive Secretary at Coolex RIC
  • Kuwait - Al Kuwait
  • My current job since July 2018

- Performs clerical and administrative tasks including drafting letters, memos, reports, invoices, and presentations.
- Answering phone calls, taking messages, and handling correspondence on behalf of the manager.
- Arranging and scheduling meetings, and travel arrangements + accommodations
- Booking hotels for VIP visitors coming to Kuwait
- Carrying out all procedures to obtain a visa for employees
- Maintaining and organizing files and records, both paper and electronic.
- Coordinating and facilitating communication between the executive or manager and other team members, departments, and external stakeholders.
- Conducting research, gathering information, and preparing reports for the executive or manager.
- Screening and prioritizing emails, phone calls, and visitors for the executive or manager.
- Handling confidential and sensitive information with discretion.
- Assisting with special projects and tasks as assigned by the executive or manager.
- Managing and coordinating events and meetings.
- Developing and maintaining good relationships with internal and external stakeholders.

Executive Secretary at Eskan Global Group
  • Kuwait - Al Kuwait
  • May 2016 to July 2018

- Make all Secretarial duties and related issues.
- Make reservations for chalets by phone calls.
- Receive booking requests by phone and confirm bookings with them.
- Change bookings from dates to other dates on request.
- Know the prices and special offers of other chalets for the purpose of increasing our tenants.
- Send a monthly report to the manager to see the movement of the chalet rental.

Executive Secretary at Al-Salam Company
  • Kuwait - Al Kuwait
  • September 2014 to May 2016

- Maintaining a proper filing system.
- Secretarial duties and related issues.
- Handling incoming telephone calls for the Operation Manager.
- Schedule and coordinate meetings with the client.
- Follow up works assignments.
- Going out to the field with the Operation Manager and checking the available apartments for the clients.
- Handling telephone calls for the potential clients if manager is not available.
- End office work such as printing, faxes, phones and computer work.
- Business correspondence and correcting typos and grammar of the Director and manage documents and clarified.
- Arrangement of events and interviews, conferences and organizing office functions.
- The completion of the worksheets and create things and travel booking manager.

Executive Secretary at Hassan's Optician co.
  • Kuwait - Al Kuwait
  • August 2004 to August 2014

- Maintaining a proper filing system.
- Secretarial duties and related issues.
- Handling incoming telephone calls for the Operation Manager.
- Schedule and coordinate meetings with the client.
- Follow up works assignments.
- Going out to the field with the Operation Manager and checking the available apartments for the clients.
- Handling telephone calls for the potential clients if manager is not available.
- End office work such as printing, faxes, phones and computer work.
- Business correspondence and correcting typos and grammar of the Director and manage documents and clarified.
- Arrangement of events and interviews, conferences and organizing office functions.
- The completion of the worksheets and create things and travel booking manager.

Education

Diploma, Professional Diploma in Business Administration Management + Secretary + Computer
  • at Institute of Management & Technical Studies + NewCastle College in UK
  • October 2004

- Principles of Management. - Fundamentals of Accounting. - Financial Accounting. - Business Statistics. - Business Math. - Small Business Management. - Personnel Management. - Macro & Micro Economics. - Organizational Behavior.

High school or equivalent, High School
  • at Al-Tafawoq Private School
  • July 2002

Specialties & Skills

Customer Service
Computer Skills
Secretarial
General Knowledge
Management
- Organizational and administrative skills. - Customer service skills.
- Computer Skills - Problem solver, dynamic and willing to work under pressure.

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Reading - Sporting - Travelling