Assistant Manager
Azadea Group
Total years of experience :20 years, 11 Months
Have the extensive experience in store preparation and opening new shop (Tezenis-Gate mall, Calzedonia Gate mall & Calzedonia-Al Salam).
Managing stock level and stock controlling for both newly open shop and existing operated shop.
Maximizing sales by means of having full stocks of fast moving products.
Ensuring the standards for sales floor and excellent customer service.
Organizing displays, special promotions and events.
Understanding the PL (Profit & Lost) report and monthly performance report.
Managing and motivating staff and ensuring to develop potential employees.
Conducting In-Store training related with the company's policies and procedures, product knowledge, brand knowledge & store operation.
Ensuring that the department is meeting the sales target.
Checking the sales floor regularly.
Update sales figures, monitoring sales and brief all the staffs.
Prepares and update daily financial reports, sales order and daily cash deposits of daily sales in the system.
Receive and replenish stocks and ensuring to report discrepancy, if any
Prepare and make a monthly stock inventory.
And ensuring to have less discrepancy in the stocks by monitoring damage items, alarm reports and any potential thief
Opening and closing the store.
Do the weekly ROTA and ensuring the floor cover is properly followed by considering your sales labors and visitors.
Do floor visual merchandising by following the proper displaying and lay-outing and suppliers guidelines.
Do shop interview and select prospective applicant that meets the specified criteria for the position and coordinate them to the HR Dept. for recruitment
Fully and personally in-charge in the shop operation
Open and operated newly opened shop branch
Fully and personally in-charge of two newly open shops
Double check the variance from the received deliveries.
Do the stock accuracy
Make a BTF (Build To Figure) Level for future availability of stocks in stockroom and sales floor
Prepare stocks request for future availability in the store and the stockroom.
Receive and tally the delivered stocks and file any discrepancies and variance.
Double check the stocks for possible damage and file it to return to the manufacture.
Doing weekly feedback and increasing or decreasing stocks on the floor.
Follow up the proper visual merchandising using Standard Griding and Color Pallet
Create good visual display and focusing on a focal point to attract more sales
Be creative in displaying & lay-outing the product to its fixture
Prepares daily financial reports and the daily deposits of the daily sales
Making sure that all items sold are properly scanned
Receive and give an exact amount of money from the customer as a mode of payment
Accept any mode of payment such as tender, gift voucher, credit memos/notes, credit and debit cards as per company policies
Awareness from fraud cards and bills
Focus and have presence of mind in every transaction to avoid mistakes in cash till
Be vigil and report any suspicious thing happening inside the vicinity.
Awareness in the promotion that the company have to inform the customer correctly.
Taking care of the items that I’m in charge of.
Inform customers about new arrivals and promos by telemarketing.
Receiving daily deliveries and making sure that the products received are the ones indicated in the delivery receipts.
Checking for possible damage items and making sure these items are not to be displayed in the sales floor.
Reserve an item for those customers who are undecided.
Trains personnel on daily operations and customer service and even cashiering for those who’s been promoted and new recruit.
Insure the quantity of the items versus the number indicated in the paper such as transfer and deliveries.
Be a consultant and guide customers who needs assistance.
Provide right items/products to fit in there designs and features needed in their house
Ensuring the product received been stored in proper location (fixtures) and are properly labeled (barcoded and priced)
Clean and replenish and empty fixtures from which product been sold
Monitoring products by inventories and make a request for a certain products needed for the store and for future backup
Checking for any possible damage product receive from the delivery and declare it (report it) so it will not be display in the sales floor
Reserve a product for undecided customer
Do the customer service and telemarketing
Prepares daily financial reports and the daily deposits of the daily sales
Making sure that all items sold are properly scanned
Receive and give an exact amount of money from the customer as a mode of payment
Accept any mode of payment such as tender, gift voucher, credit memos/notes, credit and debit cards as per company policies
Awareness from fraud cards and bills
Focus and have presence of mind in every transaction to avoid mistakes in cash till
Be vigil and report any suspicious thing happening inside the vicinity.
Create a good visual display
Coordinates with the showroom manager which items/products are slow moving to make a good visual display and advertise it through merchandising and marketing, including the new arrival to be display in focal point
Create and make a proper layouting
Maximize the available items/products to display
Create a good color coordination using Colour Pallet and product combination
Provide a very clear and distinctive definition of items/products to be publish for advertisement
Doing market survey (bench marketing) to our competitors
Compare and check the prices and products that most saleable from our competitors and make a lists and photos (competitors check)
Prepare a product lists needed to purchase to be available in the showroom in future
Collect and analyze data on customer demographics, preferences, needs and buying habits to identify potential market and factors affecting product demands
Gather information from competitors, prices, sales/promotions, and methods of marketing and distribution
Check and study possible supplier or country where to buy and supply the items/products neede
Study their floor layouting if possible to apply in our showroom
Do the date encoding/entry
Representing the company in our local & international trade shows (if any)
Communicate existing & prospect buyers/clients via emails or telecommunication
Visit local hotels, departments store & display center to upgrade product display
Generate data and analyzes monthly, quarterly and annual product sale
Communicate company personnel & attends meeting of managers, supervisors and work unit to facilitate effective strategies of how to gain more buyers/clients local and abroad
Prepare the table setting including the table skirting, napkin folding and plates and glasses and floor layout of the banquet hall
Serve and provide different kind of beverage such as wines, liquor, juices, sodas, cocktails, coffee and tea
Ask what the customer/guest need and serve it on time
Ensure that the area (wherein in-charge) are cleaned and well-serve
Assist the waiter and the head waiter in serving the food
Awareness of the menu you're serving to your guest to inform what's the availability in the function hall
Check the incoming and outgoing documents to be received and distributed
Encode properly every details stated in the documents
Doing basic accounting and bookkeeping
File and organize all the documents in the filer cabinet
Coordinate with different department such as Treasury, Credit and Collection, Admin, etc.
Receive telephone calls and distribute messages.
Coaches and trains production staff in the kitchen station
Evaluate performance, update management team
Supervise food production flow to ensure the quality in the production area
Maintaining equipments up to standard and well-calibrated
Coordinates with the preparation of the activities and launching special occasions and events
Food inventory - lesses mark-outs up to 35% by having bin level
Helps in preparing foods
Doing everyday inventories to make sure that the FIFO (FIRST IN, FIRST OUT) policy is always followed
Cleaning all areas of the store
Handle orders and deliveries
Project a specific quantity of product to be cooked to avoid spoilage
Check the temperature and the time of food laps to provide standard food services.