IT Manager
Homes and lifestyles group limited
مجموع سنوات الخبرة :19 years, 1 أشهر
Set up equipment for employee use, performed and ensured proper installation of cables, operating systems
and appropriate software.
• Conferred with staff, users and management to establish requirements for new systems or modifications.
• Oversaw daily performance of computer systems.
• Installed and performed minor repairs to hardware, software and peripheral equipment, following design and
installation specifications.
• Prepared evaluations of software and hardware and recommended improvements and upgrades.
• Developed training materials and procedures, and train users in proper use of hardware and software.
• Referred major hardware and software problems and defective products to vendors and technicians for service.
• Regarded computer software and hardware operation resolved problems.
• Conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide
technical assistance and support.
• Maintained records of daily data communication transactions, problems and remedial actions taken and
installation activities.
Evaluated organization's technology use and needs and recommended improvements to hardware and software.
• Provided users with technical support for computer problems.
• Recruited, hired, trained and supervised staff or participated in staffing decisions.
• Consulted with users, management, vendors and technicians to assess computing needs and system
requirements.
• Developed computer information resources, providing for data security and control, strategic computing and
disaster recovery.
• Purchased necessary equipment.
• Analyzed work flow, established priorities, developed standards and set deadlines.
• Managed backup, security and user help systems.
• Assisted with new hire orientation and employee training.
• Assigned and reviewed work of systems analysts, programmers and other computer-related workers.
• Identified system data and hardware or software components required to meet user needs.
• Configured servers to meet functional specifications, extended network confirmed all the DHCP, DNS servers in the organization and fields
• Monitored system operations to detect potential problems.
• Implemented and designed data repositories to integrate data.
• Implemented updates, upgrades and patches to limit loss of service.
• Established functional or system standards to address operational and quality requirements.
• Operated data capture technology to import digitized documents into document management system.
• Designed security solutions to address known device vulnerabilities.
• Researched, tested or verified proper functioning of software patches and fixes.
• Designed and ran hardware or software tests.
• Proposed recommendations for improving management system capabilities.
• Monitored regulatory activity to maintain compliance with records and document management laws.
• Scheduled and facilitated meetings related to information technology projects.
• Communicated project information through presentations and technical reports.
• Trained users in system operations or maintenance.
• Monitored and tracked project milestones and deliverables.
Installed and performed minor repairs to hardware, software and peripheral equipment, following design and
installation specifications.
• Prepared evaluations of software and hardware and recommended improvements and upgrades.
• Regarded computer software and hardware operation resolved problems.
• Entered commands and observed system functioning to verify correct operations and detect errors.
• Maintained records of daily data communication transactions, problems and remedial actions taken and
installation activities.
• Referred major hardware and software problems and defective products to vendors and technicians for service.
• Conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide
technical assistance and support.
• Oversaw daily performance of computer systems.
• Inspected equipment and read order sheets to prepare for delivery to users.
• Assisted with new hire orientation and employee training.
• Participated in ongoing training to enhance own job skills and knowledge.
Collaborated with colleagues to address teaching and related issues.
• Maintained student attendance records, grades and other required records.
• Participated in student recruitment, registration and placement activities.
• Compiled, administered and grade examinations and assigned this work to others.
• Evaluated and grade students' class work, laboratory work, assignments and papers.
• Maintained regularly scheduled office hours to advise and assist students.
IT FIELD SERVICE TECHNITIAN
Prepared evaluations of software and hardware and recommended improvements and upgrades.
• Oversaw daily performance of computer systems.
• Installed and performed minor and major repairs to hardware, software and peripheral equipment, following
design and installation specifications.
• Conferred with staff, users and management to establish requirements for new systems or modifications.
• Referred major hardware and software problems and defective products to vendors and technicians for service.
• Set up equipment for employee use, performed and ensured proper installation of cables, operating systems and
appropriate software.
• Worked with coworkers to complete tasks.
• Provided product information and resolved concerns to assist customers.
Excellent in networking administrator Excellent In hardware and software support Excellent In graphics
Network management and administration
Networking support and administration
Computer electronics engineering Technician on all hardware support and software applications