IT Project Manager
Taibah University
مجموع سنوات الخبرة :22 years, 8 أشهر
Designation Chronology:
IT Project Manager (January 2008 - onwards)
Network Administrator (February 2006- January 2008)
Select Highlights as IT Project Manager:
• Apply exclusive experience in IT Network Operation Management through Definition of Strategy, Policy & Procedure for smooth Operations of all Low Current Projects in Taibah University including
- CCTV, Public address, Active/Passive Network, UPS, IP Telephone, Access Control and Fire Alarm Systems.
• Manage, commission, configure & maintain wide range of network equipment and conduct periodic audits for maintenance of uptime.
• Analyse information system needs, evaluate requirements, custom designing solutions and troubleshoot for complex issues.
• Involve in maintenance/ support of LAN, switches, tuning and optimizing. Resolve problems and compatibility issues, and perform an analysis of network designs.
• Engage in Design, Re-engineering and Implementation of Network Process/Technology for optimum business and project productivity.
• Participate in web management using sound understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
• Undertake Proactive & Preventive Support of Assets/Systems/Applications/Tools; Visualization & Implementation of Organizational Business Objectives.
• Handle end to end Cisco equipment cores switch 6513, 6509 and Distribution 4500. Accountable for more than 500 Cisco Access switch 2960 and 2960X.
• Undertake Design, setup and configuration of complex VOIP environments and complex switching environments (Core, Distributions, Access)
• Steer Project Delivery Management involving Initiation, Requirement Finalization, Project Scoping, Planning (Estimation, Scheduling & Milestones), Quality & KPI, Execution Control and Delivery within agreed timeline
• Exceed company expectations in Technology Management through Technology Research / Evaluation / Absorption, Knowledge Transfer, Team Competence Building, Solution Architecting, etc.
• Manage and support the technology architecture, hardware, software, telecommunication, networking and reporting, and the respective resources throughout the university.
• Deliver leadership and Team Management functions like tasking, delegation, monitoring, feedback, skill upgrade, competence management, career planning, motivation & mentoring.
Key Achievements
• Played a stellar role in leading the planning, designing, building RFP and Managing Taibah Infrastructure Network (16000 outlets, 300 Edge Switches, 50 Distribution Switches, 4 Core Switches); Project Amount: SR 15, 000, 000
• Executed successfully migration from Nortel PBX to Cisco Call Manager 7 by changing 1000 Analog Phones to Cisco IP Phones. Also changing 500 Analog Lines to DID/DOD Lines. Project Amount: SR 4, 000, 000
Noteworthy Projects
• Build RFP and spearhead as Project Manager for Taibah University New Data Center and assisted in Planning and designing the following equipment
- Cabling, Cooling, UPS, Generator, Cabinets, Cisco UCS, EMC SAN, VMware, Firefighting, Access Controls, CCTV, BMS, etc.
• Managed EMC SAN Storage Project with 40TB.
• Planned, Designed and Managed
- Total solution for virtualization, 16 Baled servers with Flex-10 and Virtual connect Technology and Vmware Enterprise (128 Virtual Machine) and Cisco Core 6509.
- FOIP (Fax over IP) Solution for 2000 users, and connect it with Cisco Call manager and Exchange 2010
• Manage Phase 2 for Cisco IP Telephony (2 Cisco Call Manager, 2000 IP phone).
• Developed plan for Total Security Solution for Taibah University (IDS, IPS, FWSM, VPN Access, Application Layer security, Single Sign on).
• Executed plan for Microsoft Infrastructure, Migration from 2003 to 2008 Windows Server, Migration from AMail to Exchange 2010, SCCM, SCOM.
Select Highlights as Network Administrator
• Established networking environment by designing system configuration, directing system installation, defining, documenting, enforcing system standards as well as maintaining and troubleshooting university`s LAN, WLAN, VLAN, WAN, Servers, Routers and Switches.
• Recommended upgrades, patches, and new applications/ equipment, anti-virus updates, troubleshoot network performance issues and created/ maintained a disaster recovery plan.
• Extended technical support/ guidance to users, to ensure smooth operation of LAN/ WAN networks in order to provide maximum performance and availability for users. Engaged in network capacity planning
• Evaluated Critical Success Factors (CSF) and KPIs, continually striving to improve service quality/efficiency as well as prevent unauthorized modification, destruction or disclosure of information
Select Highlights
• Managed/supported LAN within the organization, including regular maintenance of the network, oversaw enhancements & upgrades, maintained backup systems to be utilized in the event of network failure.
• Diagnosed/ resolved technical hardware/ software issues, responded to requests for technical assistance in person, identified & escalated situations requiring urgent attention.
• Monitored, reviewed and reported on network health to include availability, down time, utilization, capacity planning, etc.
• Involved in upgrading Network infrastructure and implementing quality assurance plans to ensure acceptable levels of security, disaster management, data recovery provisions.
• Ensured timely diagnosis of faults and determining whether new incidents are related to known errors or existing problem records.
Preceding Assignments:
Africa Est, Makkah - Saudi Arabia
Network Engineer (Hajj season 1425, 1426)
Membership: • Saudi Council of Engineers Membership, ESCE
