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Monica Njuguna, Financial Advisor

Monica Njuguna

Financial Advisor·PRUDENTIAL LIFE ASSURANCE KENYA

Kenya

Higher diploma, Advertising And Publicity

Work experience

Total years of experience: 17 years, 8 months

Financial Advisor

January 2025 - Present

PRUDENTIAL LIFE ASSURANCE KENYA

Nairobi, Kenya

January 2025 - Present

• Generated new business through structured prospecting, networking, and referrals, building a steadily growing client
portfolio
• Consistently converted prospects into clients through persuasive financial advisory and needs-based selling
• Increased client retention by maintaining regular engagement and providing tailored financial solutions
• Achieved individual sales targets through disciplined pipeline management and follow-ups
• Built strong referral networks that contributed to continuous lead generation
• Conducted client needs assessments to recommend suitable financial products and services

Company industry:
Banking

Sales Representative

January 2021 - Present

OG AUTOSPARES

Nairobi, Kenya

January 2021 - Present

• Increased sales through effective upselling and cross-selling of complementary automotive products
• Maintained high customer satisfaction by accurately matching spare parts to client needs
• Built repeat business through strong client relationships and reliable service delivery
• Improved stock accuracy and availability through active inventory coordination
• Assisted in inventory tracking and reduced stock discrepancies
• Handled customer inquiries and resolved issues, improving overall customer experience

Company industry:
Automotive Dealership & Distributor

Sales Representative

January 2021 - January 2025

OG AUTOSPARES

Nairobi, Kenya

January 2021 - January 2025

• Increased sales through effective upselling and cross-selling of complementary automotive products
• Maintained high customer satisfaction by accurately matching spare parts to client needs
• Built repeat business through strong client relationships and reliable service delivery
• Improved stock accuracy and availability through active inventory coordination
• Assisted in inventory tracking and reduced stock discrepancies
• Handled customer inquiries and resolved issues, improving overall customer experience

Company industry:
Automotive Dealership & Distributor

Sales Executive

January 2013 - January 2020

IMPACT MOTORS RIDGEWAYS

Nairobi, Kenya

January 2013 - January 2020

• Grew client base by 40% through proactive market research, networking, and lead generation strategies
• Consistently achieved 120% of quarterly sales targets by managing the full sales cycle effectively
• Closed high-value deals through strong negotiation skills, directly contributing to revenue growth
• Improved repeat business by strengthening client relationships and delivering tailored solutions
• Collaborated with internal teams to customize offerings, increasing customer satisfaction and conversion rates
• Monitored market trends and competitor activities to refine sales strategies

Company industry:
Automotive Dealership & Distributor

Sales Executive

January 2012 - January 2013

VICTORIA FURNITURE LIMITED

Nakuru, Kenya

January 2012 - January 2013

• Increased product uptake through compelling product demonstrations and customer engagement
• Generated leads through exhibitions and industry events, contributing to sales pipeline growth
• Tracked and analyzed sales performance to identify improvement opportunities
• Strengthened team performance through cross-functional collaboration
• Maintained accurate sales records and reporting for performance tracking
• Provided after-sales support to enhance customer satisfaction and loyalty

Company industry:
Retail & Wholesale

Sales Executive

January 2009 - January 2011

TILE & CARPET CENTRE

Nairobi, Kenya

January 2009 - January 2011

• Contributed to achievement of annual sales targets through active selling and customer advisory
• Improved customer decision-making by providing accurate product recommendations and quantifications
• Enhanced service delivery through detailed understanding of client requirements
• Built strong customer relationships leading to repeat business
• Assisted in stock management and coordination with warehouse teams
• Maintained up-to-date knowledge of products and industry trends

Company industry:
Retail & Wholesale

Sales Executive

January 2009 - January 2011

TILE & CARPET CENTRE

Nairobi, Kenya

January 2009 - January 2011

• Contributed to achievement of annual sales targets through active selling and customer advisory
• Improved customer decision-making by providing accurate product recommendations and quantifications
• Enhanced service delivery through detailed understanding of client requirements
• Built strong customer relationships leading to repeat business
• Assisted in stock management and coordination with warehouse teams
• Maintained up-to-date knowledge of products and industry trends

Company industry:
Retail & Wholesale

Personal Assistant to Managing Director

January 2007 - January 2008

THINK BUSINESS LIMITED

Nairobi, Kenya

January 2007 - January 2008

• Improved operational efficiency by managing executive schedules and communications
• Coordinated reporting and internal communication processes to support decision-making
• Represented executive leadership in meetings, ensuring continuity and professionalism
• Prepared reports and presentations for management review
• Managed correspondence and maintained organized filing systems
• Supported coordination of company events and meetings

Company industry:
Economics & Financial Consulting

Administrative Assistant

January 2006 - January 2007

PESANET INVESTMENT SCHEME

Nairobi, Kenya

January 2006 - January 2007

• Maintained accurate operational and financial records, supporting business transparency
• Streamlined administrative processes to improve office efficiency
• Assisted in managing daily office operations and documentation
• Supported financial record-keeping including cash handling logs
• Coordinated internal communications and administrative tasks
• Ensured proper filing and retrieval of company documents

Company industry:
Accounting

Education

Graffins college

January 2011

January 2011

Higher diploma, Advertising And Publicity

Kenya

Nairobi Aviation

January 2011

January 2011

Higher diploma, Finance And Shipping

Kenya

Skills

Closing Skills
Expert
Closing Skills
Expert
CRM software
Expert
CRM software
Expert