Officer
BRAC Bank Ltd
Total years of experience :8 years, 0 Months
Duration: 6th December2010 to till date now.
Employer: BRAC Bank Ltd.
Position Held: Officer.
Department: Retail Banking, Gulshan Branch.
Responsibilities:
❖ Cash Withdraw.
❖ Cash Deposit.
❖ Inter Account Transfer with cheque.
❖ Payment with Cash Withdrawal slip.
❖ Verifying Transactions.
❖ Western union Transaction processing.
❖ Credit Card Cheque Processing &bill payment.
❖ POS Payment processing (ATM &Credit Card)
❖ Inter Branch Cash Transit Operation.
❖ Vault Operation.
❖ Internal Dr/Cr Voucher Processing.
❖ Voucher creating Process.
❖ Checking &verifying vouchers.
❖ Clearing check Processing.
❖ Torn note statement Reporting.
❖ Suspicious Transaction Reporting.
❖ Other Bank's Remittance draft Processing.
❖ Prize Bond Operation.
❖ Evening Banking Operation.
Duration: 30th September2006 to29thNovember2008 till date.
Employer: Standard Chartered Bank.
Position Held: Executive.
Department: Call Center.
Responsibilities: ❖ Communicate potential customer over the phone
❖ Help customer's to open a Bank Account.
❖ Assessment of customer loans paper.
❖ Ensure maximum potential feature and benefits of standard chartered Bank product to the customer.
❖ Provide Assistance and support to the bank during different campaigns from time to time.
❖ Provide information of the different standard chartered Bank products to the customer.
Cash Withdraw.
Cash Deposit.
Inter Account Transfer with cheque.
Payment with Cash Withdrawal slip.
Verifying Transactions.
Western union Transaction processing.
Credit Card Cheque Processing &bill payment.
POS Payment processing (ATM &Credit Card)
Inter Branch Cash Transit Operation.
Vault Operation.
Internal Dr/Cr Voucher Processing.
Voucher creating Process.
Checking &verifying vouchers.
Clearing check Processing.
Torn note statement Reporting.
Suspicious Transaction Reporting.
Other Bank’s Remittance draft Processing.
Prize Bond Operation.
Evening Banking Operation.
Duration: 8th October2008 to4th December2009 till date.
Employer: BRAC Bank Ltd.
Position Held: Executive.
Department: Loans Operation.
Responsibilities: ❖ Account Opening Form & Document Checking with strictly follows the KYC Policy
❖ Cheque book requisition to Item processing unit
❖ ATM card requisition to Item processing unit
❖ Daily Send back Report prepared
❖ Receive different branches welcome pack, sales the different welcome packs to customers.
❖ Prepare daily stock report after sale the welcome pack and then report to the Supervisor
❖ Provide assistance and support to the bank during different campaigns from time to time
❖ Wel Come pack Delivery to associate's manager with Register book maintain.
❖ Approve the AOF (Account Opening Form) form by QAO.
❖ Daily Stock Report Maintain.
❖ Joint Custodianship Volt Management.
❖ Ensure all documents are maintained as files.
❖ Response every kind of customer queries.
❖ Help customers to open different kind a bank Account
❖ Daily MIS report to the reporting Manager.
❖ KYC communicate potential customers over phone
Educational (In reverse order) M Com: 2003 ( Held on 2006) Department of Management, Jagnnath University. Result 2nd Class.
B Com (Hon's): 2002 ( Held on 2005) Department of Management, Jagnnath University. Result 2nd Class.
H S C: Session 1998. Kabi Nazrul College ( Commerce Group) Dhaka Board. Result 1st Division.
S S C: Session 1996. A.B.R High School (Science Group) Jessore Board, Barisal. Result 1st Division. Computer Literacy: ❖ MS Word office, Ms Excel, Ms Access. ❖ Knowledge about Internet use and browsing & E-mail.