Analyst
Investec
Total years of experience :8 years, 4 Months
• Using voice and data analytics to perform trend analysis.
• Detect areas of improvement across the business and advise innovative solutions to drive an improved client experience and mitigate risk.
In depth product knowledge of Transactional Banking, Forex & Cash Investments.
• Efficient resolution of client account queries and/or requests.
• Expertise in Digital, Wealth and Investment