Assistant Manager, Group Compliance
Abu Dhabi Islamic Bank
Total years of experience :18 years, 3 Months
Manage & advise Compliance Operating Center team involved in High-Risk customer on-boarding, sanctions and payment screening through governance, reporting and quality assurance. Review, develop, and implement Compliance Policy & Procedures, related to AML/CFT/Sanctions Conduct Enterprise-Wide AML Risk Assessment and Customer Risk Assessment as part of Risk Based approach to manage AML/CFT risks & executing Quality assurance plans Rendering SME guidance/input on identification, documentation, remediation and management of Compliance risks in customer and transaction through RCSA, control testing & corrective action Provide guidance, advisory service & proactively engaged with Business Units on KYC/CDD/EDD related issues for new and existing High-Risk clients (High net worth individuals- Private banking, Politically Exposed Person- PEP, SMEs, Corporate - Wholesale Banking, Financial Institutions, Trusts, Foundations, Free zone and Ofshore companies, Designated Non-Financial Businesses and Professions - DNFBP) and transactions (on boarding, periodic review andremediation) Provide review and recommendation on special investigations including terrorist financing, subpoenas, and litigation and liaised with legal and external counsel on AML/CFT & Sanction matters Support management in handling complex issue with internal auditors and/or external regulators Acting as subject matter expert, providing advisory and participating in UAT's on enhancement of KYC and AML processed through Artificial Intelligence (AI), Dynamic Risk Assessment Models and Robotic Process Automation (RPA) Develop and deliver compliance trainings/compliance awareness presentations Govern the periodic reports on compliance performance (KPI, KRI, Trends, Anti Bribery & Corruption) for senior management reporting and assist in MLRO report & High Risk customer reporting to the UAE Central Bank Projects: System Enhancement: On going Carry out UATs, advice and ensure compliance of core banking, on boarding system and business process systems are complaint Digital transformation initiatives: Ongoing Providing Compliance advisory for digital customer on-boarding and digital financing Compliance Change Program: Completed Key member of a comprehensive Compliance Change Project (CCP) team as part of a UAE Central Bank engagement including the revamp of AML and Sanctions Policy and procedures, upgrading of KYC and Sanctions systems, realignment of processes related to KYC, Customer Risk Assessment, Customer Due Diligence, Customer, and Payments screening, Training, etc. System Development: Completed: Partnered in the system development of Compliance function including Client on-boarding systems, Safe Watch and Fircosoft (Sanctions Payment Filtering System) Interactive teller machines and digital paperless account opening: Completed Review and approve functional specification documents conduct user acceptance tests
Conducted Enhanced Due Diligence & act as a subject matter expert to provide guidance/input on all KYC/CDD/EDD related issues for all new and existing High-Risk clients Conducted gap assessment of AML/CFT Policy and recommending relevant changes. Proactively engaged with Business Units as Second Line of Defense on relevant compliance issues including evaluation of risks and managing high risk clients. Conducted investigations on AML/CFT matters and reporting to Senior Management by gathering intelligence through research and analysis. Acted as 2nd eye reviewer & approver of Suspicious Transaction Reports (STR/SAR) Contributed to implementing of risk assessment framework of clients Ensured timely remediation of gaps identified by internal/external audits and any issues raised by regulators. Developed AML/CFT and Sanction training materials and provided trainings to various stakeholders. Managed external communications from Correspondent Institutions as part of review on ADIB through periodic meetings, compliance calls, questionnaires, Request for Information etc. Assisted in preparing regulatory reports such as MLRO reports and handling other ad hoc activities related to Financial Crime Compliance.
months) Assisted clients to develop compliance policies, procedures, systems and controls that enabled them to comply with the relevant rules and regulations Supported clients in diagnosing learning & performance Gaps in Compliance. Developed and designed tailored training solutions Trained staf on their regulatory obligations and responsibilities Guided clients in reducing non-compliance risk
Ensured compliance with company KYC/AML policy for documentation received February 2009 - June 2014 (5 years 5 months) Conducted full KYC, AML, Sanction investigation, PEP checks, and Risk assessment using World Check and relevant lists Contributed to KYC/AML Compliance strategy development and implementation Prepared and implemented Compliance policies in line with legal and regulatory requirements Reported KYC/AML compliance performance and strategy to senior management Provided training to Compliance and KYC team Communicated policy changes to relevant departments Acted as deputy team leader and facilitated department activities
Monitored quality of advice given by the company advisors Checked all documentation for quality purposes within set guidelines June 2005 - March 2008 (2 years 10 months) Ensured all feedback was followed up in a timely and eficient manner within set standards and guidelines Promoted and gave advice on treating customers fairly to all advisors whenever necessary Actively took steps to improve training and implement new ideas
Addressed customer concerns in a tactful and diplomatic manner. Encouraged colleagues to log customer concerns and provided necessary updates. Monitored colleagues' performance in customer liaison and identified areas for improvement. Collected and analyzed customer feedback to improve customer service. Maintained positive relationships with customers and colleagues. August 2004 - June 2005 (11 months)