CX Consultant
AppsPro
Total des années d'expérience :10 years, 1 Mois
Oracle CX Consultant
Oracle sales cloud
Oracle service cloud
Eloqua digital marketing
Commerce cloud
CPQ
Implementation Engineer
Configuration setup
Prepared design documents and integration document
Prepared User Manual DO.70
Development custom solution using application composer
Meeting with customer to validate that system specification will meet the requirements.
Follow up system development Process.
Business process re-engineers.
Follow up organizational structure Position responsibility views for all users.
Execute set of training course for Strategic planning, Total quality management, Organization development.
Instruction of service catalog that publish at production
Work on the Site Client Employees Training for managerial communication System.
Implementation and support in site and off site.
Quality Assurance
Testing Services and Services modification.
System Management and Administration.
Work on administration for managerial communication system. On site.
Work in (JIRA) and manage engine system to document the ways of solving the problems faced the system users to reference in case if repetition the problem more than once.
Modify the old User manual in order to applied them into the new product interface.
work in detailed design document using tools
(Axure tool and Mockup Screens)
Data entry operator
sales-Indoor and assistance store manager
Web developer
Using C sharp
Junior level