Sr. Customer Service
Sadara Chemical Company
Total years of experience :23 years, 3 Months
Customer Service
• Procurements Expeditor
From May. 20, 2012 till Date MAADEN PHOSPHATE COMPANY.
SKILLS.
• SAP Experience
• ORACLE.
• IT, Different Applications.
• English language.
• Decision making.
• Working on your own initiative.
• The ability to work under pressure and meet deadlines.
• Leadership skills and the ability to work well as part of a team.
• Mathematical ability, to work with figures and budgets
JOB DESCRIPTION
1) Order acknowledgment SAP update.
2) Preparation of Monthly Production Plan
3) Preparation of Dispatch Plan
4) Follow up with freight forwarder / transporter for timely placement of containers / trailers.
5) Coordinate with third party inspection agencies, if needed.
6) Follow up with Warehouse for material availability and timely loading.
7) Preparation of Commercial Invoice.
8) Preparation of Certificate of Origin.
9) Creating Shipping Application.
10) Making DG Forms.
11) Follow-up with transporter's for timely placement of trailers.
12) Guide drivers to locate and reach our Company.
13) Prepare Authorization Letters for all agents at borders of GCC Countries.
14) Review draft BL as per customer order/requirement.
15) Preparation of Packing List.
16) Print Certificate of Analysis
17) Preparing cover letter for sending documents to customers.
18) Send Shipment Advice
19) Visit Ministry for attestation as and when needed.
20) Visit Ministry of Foreign Affairs as and when needed.
21) Visit Port for Sampling as and when needed.
22) Visit Banks for collection/delivery of documents as and when needed.
23) Visit Shipping Lines for collection of original bill of ladings for FOB orders.
24) Handling Petty Cash.
25) Maintain better price agreement for freight forwarder / transporter
26) Advice Procurement to issue the P.O. in the system to update SES in SAP and follow up with Finance for payment release accordingly.
27) Conduct weekly Supply Chain Meeting and releasing its minutes.
28) Preparation of Monthly Freight Statement.
29) Follow Up delivery with supplier by sending emails & calling supplier
30) Clearing shipment from SEA & AIR Port
31) I receive request from end user for including material which has no manufacturer in SA to our exemption list.
32) First I chick the request has the needed information like chemical composition, Country of origin, CAST No., & custom item no.
33) Second, I fill the Ministry of Industry & Trading form.
34) Then, I teak the request to the Ministry by myself.
35) If the material chemical I need to take approval from Ministry of interior, Exposure department in Riyadh after that, the Ministry send the approval to our company finally, I take the approval to the Port or boarder.
• Logistic Coordinator
From Feb. 20, 2005 till Date
Arabian Alkali Company (SODA) \[A Subsidiary of NAMA\].
• Control Employee
From May 7, 2002 TO Dec 13, 2004
Zahran Company LTD AT King Abdulaziz Dhahran Air Base ( Royal Saudi Air Force)
• Control Employee
From Feb 24, 2001 TO May 6, 2002
Saudi Service And Operationing Company LTD AT King Abdulaziz Dhahran Air Base ( Royal Saudi Air Force)