Sales Executive
Jazeera Airways
مجموع سنوات الخبرة :10 years, 8 أشهر
• Built focused new client networks, growing business opportunities and increasing revenue possibilities.
• Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
• Analyzed industry and competitor trends to enhance sales strategy.
• Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
• Built long-term relationships with customers and generated referrals from existing clients.
• Achieved and exceeded sales targets in line with client growth across all products and services.
• Established and maintained positive, profitable client relationships through superb communication.
• Cooperate on selected cross-promotion activities.
• Negotiating the terms of an agreement and closing sales.
• Understand customers' businesses and requirements.
• Act as the main point of contact between key clients and internal teams.
• Prepare reports and statistics for the development of sales.
• Reviewing sales performance and aiming to meet or exceed targets.
• Address and resolve key clients' complaints and provide timely and effective customer care and after-sales service.
• Represent the organization at trade exhibitions and events.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Maintained awareness of the latest industry trends, product knowledge, and sales techniques.
• Drove business growth within specified sales territories through strategic and tactical solution implementation.
• Communicated new products and services to drive customer interest and boost sales.
• Employed exceptional rapport-building skills to nurture key relationships.
• Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
• Built and developed constructive relationships with clients to increase account spending and loyalty.
• Reported on account progress, targets and forecasts and sought solutions to performance issues.
• Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
• Analyzed market and competitor activity to capitalize on trends and innovate client services.
• Identified new business opportunities and increased lead generation to grow profits.
• Resolved client complaints quickly and used feedback to improve account management services.
• Led client negotiations and supply contracts to achieve cost-effective outcomes.
• Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
• Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
• Researched and applied proven marketing techniques to drive sales.
• Followed industry trends and set pricing strategies to maximize business returns.
• Determined the strategic direction of the organization based on industry knowledge and market research.
• Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
• Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
• Generated new leads and opportunities to maximize revenue
• Responding to customer inquiries and issues via phone, email, chat, or remote access tools
• Troubleshooting and resolving hardware, software, network, and connectivity problems related to Sabre products and services
• Installing, configuring, updating, and maintaining Sabre products and services on customer devices
• Providing training and documentation to customers on how to use Sabre products and services effectively
• Escalating complex or unresolved issues to senior technical support staff or product managers
• Documenting customer interactions and transactions using
Sabre's knowledge base system
• Following up with customers to ensure satisfaction with the resolution of their issues
• Updating the inventory data and preparing the inventory report to share with management.
• Translated lengthy troubleshooting steps by breaking down and simplifying instructions.
Bachelor of Computer Applications
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