Technical Manager
Acentic ME FZ LLC
Total years of experience :24 years, 5 Months
Acentic is an international integrator of hospitality technologies and our passion is delivering innovative and creative ways to deliver your guests the ultimate user experience.
* Working in the Interactive Internet protocol Television system, Digital Signage, High Speed Internet Room Access technology for the Hospitality Sector.
* Project planning, Installation, Configuration, testing and commissioning of the Acentic IPTV system
* Implemented the Acentic IP system with the LG Builtin Set top Box television models
* Panorama IP / QAM based systems
* Troubleshooting for the IPTV system related issues
* Operational support for the Channel Headend system ( Grundig, Novra, Tripleplay)
1- Implementing POC Acentic IPTV for JW Marriott Marquis “Dubai”.
2- Implementing and Configuration Acentic IPTV for Al Sultan beach resort “Qatar”.
3- Implementing and configuration Tripleplay Headend for Al sultan beach resort “Qatar”.
4 - Implementing and configuring Grundig QAM Mirror-TV for Ritz Carlton “Abu Dhabi”.
5 - Support Acentic IPTV for Sheraton Creek “Dubai”.
6 - Support Acentic IPTV for JW Marriot Marquis “Dubai”.
7 - Support Acentic IPTV for Ritz Carlton “Dubai”
8 - Support Acentic IPTV for Hyatt JODC “Makkah-Saudi Arabia”
9 - Support Acentic IPTV for Marriott JODC “Makkah-Saudi Arabia”
10 - Support Acentic IPTV for Conrad JODC “Makkah-Saudi Arabia”
11 - Support Acentic IPTV for Marriott “Jizan-Saudi Arabia”
12 - Support Acentic IPTV for Movenpick “Jeddah-Saudi Arabia”
Equinox Arabia is a system integrator provides IT services/infrastructure, LAN/WAN &Security solutions, Hospitality solutions.
1 - Project manage with implementation and configuration for network active component for Doubletree by Hilton “Riyadh” Admin and Guest Network.
2 - project manage and implementation Quadriga HSIA, IPTV for Doubletree by Hilton “Riyadh”.
3 - Project manage with implementation and configuration for ruckus wireless access point with controller for Doubletree by Hilton “Riyadh”.
4 - Project manage with implementation and configuration for Kaba Saflok Access Control System for Garden Inn by Hilton “Dammam”
4 - Project manage with implementation and configuration for Acentic IPTV for Hyatt JODC “Makkah” and handover documentation.
5 - Project manage with implementation and configuration for Acentic IPTV for Marriott JODC “Makkah” and handover documentation.
6 - Project manage with implementation and configuration for Acentic IPTV for Hyatt JODC “Makkah” and handover documentation.
5 - Project manage with implementation and configuration for LG Pro:Centric Server for Garden Inn by Hilton “Tabuk” and handover documentation.
6 - Project manage with implementation and configuration for Quadriga HSIA Pullman Zamzam “Madina”
7 - Project manage with implementation and configuration for ruckus wireless access point with controller for Pullman Zamzam “Madina”.
8 - ekahau Site Survey for Quadriga HSIA Sofitel “Jeddah” with project time line
9 - ekahau Site Survey for Quadriga HSIA Novotel “Jizan” with project time line
10 - access control Site Survey for Kaba Saflok Radisson Blu “Jeddah” with project time line
11 - access control Site Survey for Kaba Saflok Marriott “khobar” with project time line
1- Manage and Implementing Network for Bin Dawood “Jeddah”.
2- Manage and Implementing Network for Saudi Airlines HQ office in “Jeddah”
3- Manage and Implementing Network and Avaya PBX for Aljazirah Vehicles Ford “Jeddah”
4- Manage and Implementing Network and Avaya PBX for Okaz Newspaper “Jeddah”
5- Manage and Implementing Network and Avaya PBX and CCTV for Madinah Municipality “Madinah”
1- Install, configure, maintain Windows server 2008 R2 - Windows server 2012 R2, and
Manage System infrastructure (Active Directory, DNS, DHCP, WSUS, Group policy, SQL Server, File Server).
2- Installing and configuring wired and wireless network infrastructure.
3- Installing & configuring and troubleshooting network devices Routers, Switches, Access Points, Firewalls, Cameras …etc.
4- Plan & Manages all system back-up and restore protocol.
5- Install and manage SQL 2008, 2012 and ERP System using AX Dynamics 2012.
6- Database administration, enrolling new users, monitoring performances and performing replication, back-up and recovery.
7- Managing users and Computers using Group Policy.
8- Troubleshooting PCs and Laptops, install & maintain Printers, General hardware troubleshooting.
9- Monitor system logs and activity on all servers and devices.
10- Perform daily systems monitoring, reviewing ERP system and verifying Backups completion.
11- Using VMware workstation to deploy workstations.
12- Searching for new strategies and technologies that can improve business.
13- Dealing with Suppliers and Following up the offers and how supplier responds to purchasing department, Asset management and IT warehouse stock.
14- Any other task not mentioned but is directly related to high standard system administration.
15- Kaspersky security centre management (server-client)
16- Fortigate Firewall management.
1- Installing and configuring computer hardware operating systems and applications
2- monitoring and maintaining computer systems and networks
3- talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
4- Train staff about potential uses of existing technology .
5- troubleshooting system and network problems and diagnosing and solving hardware or software faults
6- replacing parts as required
7- providing support, including procedural documentation and relevant reports
8- Perform other related duties as required during working hours
9- Supervise Asset Management, DSL Subscriptions, and Regular Maintenance
10- working continuously on a task until completion (or referral to third parties, if appropriate)
11- testing and evaluating new technology
Help Desk support for an ISP