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Morolaoluwa  Onaimor, Customer Service Representative

Morolaoluwa Onaimor

Customer Service Representative·Marcy Jacob Enterprise,

Nigeria

Bachelor's degree, Geology

Work experience

Total years of experience: 3 years, 2 months

Customer Service Representative

August 2024 - Present

Marcy Jacob Enterprise,

Lagos, Nigeria

August 2024 - Present

Delivered clear, concise explanations to diverse customers, demonstrating excellent
communication and interpersonal skills.
Resolved inquiries with empathy and patience, ensuring understanding and
satisfaction—transferable to classroom management.
Maintained accuracy under pressure, balancing multiple priorities in a fast-paced
environment.
Organized meetings and created structured agendas—skills useful for planning and
delivering lessons effectively.
Supported project execution and resource management, ensuring smooth coordination
between stakeholders.
Acted as first point of contact, handling inquiries professionally and maintaining
confidentiality.

Company industry:
Call Centers & Customer Care Outsourcing

Executive Assistant

April 2024 - August 2024

Expolitus,

Lagos, Nigeria

April 2024 - August 2024

Highly Organized Personal Assistant | Driving Efficiency and Executive Support
Proactive and Discreet PA | Skilled in Scheduling, Communication and Problem-Solving
Reliable Personal Assistant | Exceptional Administrative and Multitasking Skills
Dedicated PA | Enhancing Productivity for Busy Professionals
Experienced Personal Assistant | Strong Organizational and Time-Management Expertise

Company industry:
Virtual Assistant Services

Geologist (NYSC)

April 2023 - May 2024

Federal Ministry of Mines and Steel,

Lagos, Nigeria

April 2023 - May 2024

Conducted research, analyzed data, and presented findings clearly—building skills in
structured communication and attention to detail.
Collaborated with teams to achieve project goals, demonstrating strong teamwork and
adaptability.

Company industry:
General Engineering Consultancy

Education

Kwara State University

January 2022

January 2022

Bachelor's degree, Geology

Nigeria

Training and Certifications

Certifications
Business Development
Product Management
TEFL Certification