Desktop Support Specialist
Avaso
Total years of experience :6 years, 0 Months
• Worley contracted with Avaso Technology Solutions Company
• Manage IT tickets and provide solution through remote and SCCM system.
• Maintaining and preparing computer networks and systems including software, VPNs, switches, routers and other physical hardware.
• Creating ID card for several users.
• Monitoring computer systems to improve network performance for computer systems and networks.
• Manage and maintain active directory of users, computers, printers, and networks and other devices.
• Manage and configure Microsoft Azure
- Technical System Support.
- Manage and Maintain Active Directory Users and Computers.
- Monitor and Support technology of help desk.
- Operate and Maintain computer systems, equipment and networks.
- Manage and Admin IT department in Eastern Area of Saudi Arabia.
- Provide the best IT solution and services of all users in Eastern Area.
- Control of Using Oracle JD Edward and MENAITECH Systems
Manage IT tickets and provide the solution through Service Engine.
• Maintaining databases and ensuring system security through SAP and Otrs systems.
• Configure and maintain CCTV system.
• Provide client support for desktop-based software applications, hardware configurations and system analysis.
• System Admin of Users, computers, printers, and networks.
- knowledge of CCNA Switching and Routing - Knowledge of Network Security - knowledge of System Administration as Linux servers, and windows servers - Knowledge of fundamental of Programming in Java - Knowledge of Database with SQL - fundamental of Project Management - Knowledge of mobile Telecommunications
- Basics of IT system support - Basics of Network and Communication - Basics of Network Operating Systems - Knowledge of Soft Skills, Business Behavior, and Business law