Commercial Operations - DI/US
General Electric - GE
Total des années d'expérience :10 years, 0 Mois
Executing W2W process for GE Healthcare within the central & eastern region from quotation to invoice preparation and handover to cash. Responsible for driving the overall execution of customer contracts and non-contracts for assigned accounts and LCT. Gatekeeper to the service P&L by ensuring quality revenue being booked by meeting all revenue recognition criteria. Act as liaison/partner with service sales customers to meet commitments and resolve issues related to contract administration. Full ownership of tenders including but not limited to HCS, LCM and Services 2.0 (Asset+, Dose Mgt. HSTI, and Education). Manage and prioritize various projects with minimal supervision.
Responsible for the tendering process of complex Multi-P&L deals with the Commercial, OTR, Service and Finance teams. Organize bid reviews and obtain internal approval, in particular on risks and profitability. Validate the tender requirements and highlight risks to the legal team. Lead and manage the virtual bid teams and work closely with the sales team and variety of stakeholders to ensure the highest quality of the proposal. Preparing and reviewing the commercial aspects of the bid, ensuring all services are included in the final price to the customer. Initiate the commercial contracting workflows and OECL. Monitor PO booking and update SFDC-Opportunities.
Project Management:
Managing multi-million dollar projects with (Saudi MOH, SGH, NGHA, MODA and all the University Hospitals around KSA). Reviewing the clauses of signed contracts and identifying liabilities. Developing and executing strategic planning to meet the project requirements. Scheduling and coordinating between different departments to ensure projects are completed on time and budget.
Sales Operation:
Responsible for the company’s bidding on tenders. Reviewing the tenders’ terms and identifying risks in early stages. Preparation of tender costing that includes and not limited to (selection of items to be quoted, working in parallel with the purchase department in contacting suppliers and manufacturers, calculating the selling prices, confirming the specifications of the quoted items). Developed and maintained monitoring of sales quotes and follow up sales orders. Making calculations to prepare responses for RFQs. Providing coaching and professional development to trainees in the Sales Operation Department.
Provided consulting services as part of education. Identified the company’s strengths and weaknesses in marketing. Initiated a marketing campaign. Improved the company’s website and relation with the costumers. Made researches on environmental analysis, industry trends, products launch and target markets.
Prepared pharmaceutical products. Managed a part of the pharmacy's inventory. Filled customer prescription orders. Confirmed prescription details for physicians. Provided drug consulting for customers.
Worked as an assistant pharmacist to serve the pilgrims during the Hajj season. Dispensed medications and educated patients on how to use them. Dealt with different types of people from different cultures.