Sales Manager
LG Electronics
Total des années d'expérience :13 years, 1 Mois
Sales Manager Jan 2013 - present
(Mobile Products )
LG Electronics, Dubai, UAE
•Responsible for direct sales for Oman and CIS countries ( Azerbaijan, Georgia & Armenia ) and accessories in UAE
• Manage distributors effectively with clear focus on sell-in and sell-out
• Plan and execute sell-out promotions
• Roll-out marketing activities and seasonal promotional schemes to spike up sales
• Directly responsible for promotional and marketing planning during events such as GITEX, COMEX, Retailer Anniversary, DSF, DSS & Seasonal Greetings
• Manage product launches, positioning, pricing, NPI & GTM activities
• Monitor and manage sales expenses, country specific budgets
• Closely work with product marketing department in executing marketing plans and effectively utilize the budgets to give effective returns
• Develop new business opportunities with industry partners such as telecom operators, content developers, technology drivers and others
• Developed Continuous Operator deals ( Omantel & Oredoo )
• Worked closely with HQ in order to create yearly Product Road Map for business partners based on VOC and channel feedback.
• Improved business leverage & developed distribution coverage levels across all markets thru Various channel coverage enhancement activities and Incentive Schemes.
• Improved business profitability and reduced Long term Inventory with regular PSI management.Developed
Software Quality Assurance Engineer May 2011 - Sep 2013
LG Electronics, Dubai, UAE
• Conducting pre-launch network tests for different models of 2G and UMTS handsets launched in MEA region
• Testing different GSM terminals’ software (Qualcomm, Infineon, MTK/Arima) including the operating systems and applications of Voice and Supplementary services, SMS, MMS, Internet browsing, Wi-Fi, GPS/Maps, PC Suite, Mobile streaming, and many others.
• Testing terminals in UAE, Qatar and Oman and communicate with the operator to get their country adaptation requirements
• Using different mobile software flashing tools for updating software versions and tracing tools for capturing UI and network logs
• Doing release testing, manual testing, regression testing, and support automation testing
• Escalating SW issue findings and coordinating fixes with R&D Team for further mobile software improvement
• Develop interoperability details, technical guidelines, specifications and procedures for terminal testing and certification
• Providing support and training to the Customer Service Team on answering technical queries from customers
• Follow up after-sales software issues with Service Center teams
• Recording software historical and customer issues as part of interoperability process
• Maintaining an inventory of LG test handsets (in-stock/outsource)