Data Entry Specialst
Australian Electoral Commission
Total des années d'expérience :2 years, 5 Mois
Recording federal election vote slips for the 2016 Australian Federal Election using a computer system.
Exceeding the minimum expected target of recording of 8 ballot papers per minute whilst maintaining a strong eye for detail to identify or informal votes.
Attending to internet and phone banking issues whilst delivering outstanding quality customer service.
Handling complaints and follow ups.
Investigating unusual spending behavior and liaising with the anti fraud department to protect customer funds.
Printing and faxing confidential customer information at the customers request.
Negotiating suitable payment arrangements on overdue accounts.
Meet and maintain collection target for “on-time” payments of 80%.
Assessing customers’ financial position and discuss potential requirements for hardship assistance.
average grade
Average Grade
