Telecom Engineer
Etisalat (Emirates telecom corporation)
Total years of experience :11 years, 9 Months
Certified as Residential GPON and Customer Relation Tech from Etisalat academy.. ONT installation & configuration with assigned splitter ports. GPON technology migration of PABX, VoIP, Data Services. Installing and configuring IAD and routers, mediatrix. Fusion Splicing, testing with OTDR and termination of optical fiber cable in assigned closure. Troubleshooting in FTTH network using OTDR, IOLM, Power Meter, VFL. locate and trouble shooting the faults using OTDR Traces. Making RJ11, RJ45, I/O boxes, SC fast connectors, corning connector. To resolve all kind of technical issues in GPON at customer premises . supervise third party contractors in laying outdoor multicore fibers to cross check work force u estimated design and planned drawing. site document preparation for structured cabling, fiber cable (ISP/OSP ) laying in building premises .
Leading telecom company in India . Achievements/Tasks Copper - Network Installation, Commissioning & Maintaining of RSU \ DLC within the defined Zonal territory. Providing Broadband & Fixed Line connectivity to all segment customers within the Service Le Agreement (SLA). Rectifying and resolving of Customer's Complaints and Requests within SLA. Drive field team for timely quality closure & Ensuring Zero pendency. Responsible for overall end to end Service Delivery function for all customer segments within a defined territory. Quality Installation and Fault Repair in FTTH sites. Broad knowledge about V-LAN management. Having Smooth operation with NOC, O&M and Switch team for smooth operation and implementation.
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