software Product Manager
Rasayely
مجموع سنوات الخبرة :24 years, 3 أشهر
Owned the entire lifecycle of our OJS product from market research and user needs identification to successful launch and ongoing management. Conducted market analysis and competitor research to identify market trends and solutions. Utilized Design Thinking frameworks to deeply understand user needs, defining problem statements, core value propositions, and customer journeys. Developed compelling business cases for digital products, assessing device compatibility and target profitability. Led the implementation of products aligned with customer needs, ensuring on-time delivery and efficient product lifecycle management. Created product roadmaps and Go-To-Market strategies, actively participated in product launches, and defined key performance indicators (KPIs). Fostered strong collaboration across internal teams (R&D, Engineering, Operations, Business Development, Legal) and external stakeholders (vendors, partners, customers).
Lead development and product management of ERP and Point of sales systems with SAAS integration
Utilize Scrum methodology for software development and agile framework Translate strategic vision into actionable project objectives, managing stakeholders effectively
Develop data-driven insights to improve system performance and user experience
Oversee multiple projects, prioritize tasks, and foster cross-team collaboration
Successfully led the cross-functional teams of the ERP and Point of Sales (POS) Products, resulting in a remarkable +20% customer retention. Spearheaded the implementation of Scrum methodology for software development, leading to a 40% reduction in project delivery time, enhanced team collaboration. Strategically translated a vision into tangible project objectives, ensuring alignment with business goals, consequently leading to a 20% increase in customer satisfaction. Utilized data-driven insights to improve system performance and user experience, resulting in a 30% improvement and a 10% reduction in customer support tickets. Efficiently managed multiple projects, prioritized tasks, and fostered cross-functional collaboration.
Identified areas for improvement in the customer experience, generating growth ideas Formulated pricing and positioning strategies to optimize profit margins by 10%, enhance product brand and visibility, and improve sales. Defined comprehensive product requirements and prototypes, leading to a 20% reduction in development cycle times and a 10% increase in product quality. Spearheaded product launches, promoting cooperation among cross-functional teams, resulting in a 40% increase in successful product releases and improved customer satisfaction.
As a Product Owner/Manager, I led Scrum teams in creating comprehensive business cases and models, resulting in a 20% increase in project funding and improved overall ROI. I developed product roadmaps that ensured alignment with business objectives, contributing to a 15% increase in revenue and a 10% decrease in time-to-market. My oversight of the development of the OBOX Factory Management System, OBOX Maintenance System, OBOX Journey Management System, and OBOX Tracking Management System, resulted in enhanced operational efficiency and a 20% improvement in customer satisfaction.
EXPERIENCE Referencesavailableuponrequest.
Led user research and prototyping efforts for clients such as AXA, Dubai Ministry of Health, and a comprehensive health and fitness solution. Developed a design system to ensure consistency across complex app screens.
Contributed to the creation of white-label apps and successful Play Store and App Store mobile apps.
Led user research and prototyping efforts for clients including AXA, Dubai Ministry of Health, and a comprehensive health and fitness solution. These efforts resulted in a 25% increase in user engagement and a 20% improvement in user satisfaction. Developed a design system that ensured consistency across complex app screens, leading to a 30% reduction in design-related issues and a 15% increase in user retention. Contributed to the creation of white-label apps and the successful launch of apps on the Play Store and App Store, generating over 500, 000 downloads and a 40% increase in organic leads for enterprises.
Launched a total of 15 web systems and moble Apps, which included UX user research and development. Developed diverse printed materials, including identity designs, resulting in a 30% to 40% increase in client satisfaction Reduced website loading times by 40% and increased website traffic by 50% through the creation of dynamic websites utilizing PHP, .NET, and frontend technologies. Enhanced website user experiences by leveraging Front-end CSS frameworks, JavaScript plugins, and prototypes, leading to a 20% decrease in load time Contributed to customer acquisition by designing web portals, applications, and printed materials for several clients, which resulted in a 35% growth in customer acquisition and a 25% increase in client satisfaction.
Created mobile apps, web systems, websites, and UX user researches. Developed diverse printed materials, including identity designs,
Developed dynamic websites using PHP, .NET, and frontend technologies. utilizing Front end CSS frameworks, JavaScript plugins, prototypes, Created web portals, applications, and printed materials for various clients.
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