مصطفى عبد القادر

Actively use sales information to make business decisions to maximize sales opportunities through commerciality & outstanding customer service.

* Provide clear direction & ensure co-operation between all areas of the store team.

*Ensure Sales team deliver highest possible levels of customer service in store & that this is prioritized at all times to maximize sales.

* Achieve company sales targets.

* Ensure the store consistently reflects highest possible standards of merchandising, housekeeping & recovery.

*Regularly monitor & review layouts to ensure best & worst selling lines are correctly positioned.

*Accurately & efficiently communicate any stock issues, ideas or recommendations to the brand merchandising team.

*Actively seek & exploit all additional opportunities to promote sales.

*Ensure that staff & management for maximum coverage at peak trading periods & the store have the right people in the right place at the right time.

 

· Ensure that all merchandise is correctly received & displayed on the sales floor.

* Follow H&M Visual Merchandising guidelines, ensuring all garments are displayed on the shop floor & garment care standards are consistently maintained.

*Be aware of the current season trends & visual layout.

* Ensure that all management are well informed of the collection, advertising campaigns, promotions, sales activities & other company projects.

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Initiate & drive the highest possible standards of in-store visual impact, merchandising & layout within divisional guidelines

· Responsible for ensuring that the team & store comply with all company, brand, and government policies, procedures, processes and guidelines.

 

· Coach, develop and mentor the store team.

ü Develop one’s own team within the store in liaison with Operations, HR and Training Departments.

 

· Ensure the highest possible standards of customer service are offered on a